IT Support Engineer

4 weeks ago


Winsford, United Kingdom Hays Technology Full time
ROLE
Provide 2nd line support and resolve complex queries
Point of escalation for 1st line colleagues
Troubleshoot hardware, software, and network issues
Log and track issues on the ticketing system
Collaborate with the wider team to resolve issues within SLAs
Maintain and update documentation
Support on projects and upgrades
Train and support end users on the systems
EXPERIENCE
Minimum of 2 years' experience in a 2nd Line level role
Proven experience providing technical support and excellent customer service
Strong hardware, software, and networking abilities
Demonstratable experience troubleshooting and resolving issues
Able to communicate technical lingo to non-technical individuals
Familiar with ITIL practices and processes
A positive and proactive approach to workload
BENEFITS
Salary up to £35,000
25 days holiday plus bank holidays (buy/sell 5 additional days)
Pension contribution up to 6%
Flexible and hybrid working (after probation)
Bonus scheme and the option to buy stocks
Access to flexible benefits plans and more
Working for an employer who encourages employee and career developmentClick to apply
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
  • Software Engineer

    4 weeks ago


    Winsford, Cheshire, United Kingdom We Support LTD Full time

    ​About the Role:We are seeking a talented Software Engineer to join our team at ​{company}. The successful candidate will be responsible for designing, developing, and maintaining our software applications.Key Responsibilities:Design and develop software applications using various programming languages and technologies.Collaborate with cross-functional...


  • Winsford, Cheshire, United Kingdom We Support LTD Full time

    Job DescriptionWe are seeking a skilled Software Engineer with proficiency in Python to join our team. The ideal candidate will have experience in software development and possess strong problem-solving skills.Key Responsibilities:Design and develop software applications using Python.Collaborate with cross-functional teams to identify and prioritize project...

  • IT Support Engineer

    1 month ago


    Winsford, United Kingdom CV-Library Full time

    ROLE Provide 2nd line support and resolve complex queries Point of escalation for 1st line colleagues Troubleshoot hardware, software, and network issues Log and track issues on the ticketing system Collaborate with the wider team to resolve issues within SLAs Maintain and update documentation Support on projects and upgrades Train and support end users...


  • Winsford, Cheshire, United Kingdom In Technology Group Full time

    Job Title: Senior 2nd Line IT Support EngineerJob Overview:In Technology Group Ltd is seeking a highly skilled and motivated Senior 2nd Line IT Support Engineer to join their team. As a key member of the IT team, you will be responsible for providing top-tier support to a diverse range of clients. Key Responsibilities:Work on various client-based projects to...


  • Winsford, Cheshire, United Kingdom In Technology Group Full time

    Job Title: Senior IT Support SpecialistWe are seeking a highly skilled Senior IT Support Specialist to join our team at In Technology Group Ltd. As a Senior IT Support Specialist, you will be responsible for providing top-tier IT services to our diverse range of clients. Your primary focus will be on resolving complex technical issues, working on various...

  • IT Engineer

    3 weeks ago


    Winsford, United Kingdom CV-Library Full time

    A great opportunity for an experienced IT Engineer to join a large manufacturing organisation in Cheshire. Tasked with providing 1st-3rd line support to users across the business, as well as taking the lead on infrastructure improvements, implementations and upgrades! Your new role: Providing 1st-3rd line support Install, configure and maintain hardware and...

  • Maintenance Engineer

    7 hours ago


    Winsford, United Kingdom The Sterling Choice Full time

    Maintenance Engineer - Manufacturing Multi Skilled 4 on 4 off nights and days Overview This is a great opportunity for a maintenance engineer looking to work a rotational 12 hour shift with exteded time off between each rotation. One of the areas well know manufacturers are looking to recruit a maintenance engineer and are ready to hire immediately. As a...

  • Maintenance Engineer

    10 hours ago


    Winsford, United Kingdom The Sterling Choice Full time

    Maintenance Engineer - ManufacturingMulti Skilled4 on 4 off nights and days OverviewThis is a great opportunity for a maintenance engineer looking to work a rotational 12 hour shift with extended time off between each rotation. One of the areas well know manufacturers are looking to recruit a maintenance engineer and are ready to hire immediately. As a...

  • Maintenance Engineer

    9 hours ago


    Winsford, United Kingdom The Sterling Choice Full time

    Maintenance Engineer - ManufacturingMulti Skilled4 on 4 off nights and days OverviewThis is a great opportunity for a maintenance engineer looking to work a rotational 12 hour shift with extended time off between each rotation. One of the areas well know manufacturers are looking to recruit a maintenance engineer and are ready to hire immediately. As a...


  • Winsford, United Kingdom CV-Library Full time

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary...


  • Winsford, Cheshire, United Kingdom Tiger Trailers Full time

    About the Role:Tiger Trailers seeks an experienced IT Infrastructure Technician to join our team. As a key member of our IT department, you will be responsible for maintaining, developing, and improving our IT systems to ensure seamless operations.Key Responsibilities:Maintain and improve IT systems to optimize company operations.Install, configure, and...


  • winsford, United Kingdom AMS CWS Full time

    We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary...


  • Winsford, Cheshire, United Kingdom In Technology Group Full time

    Job Title: Senior 2nd Line IT Support EngineerOur client, In Technology Group Ltd, is seeking a skilled Senior 2nd Line IT Support Engineer to join their team. This role involves working on various client-based projects, resolving complex technical issues, and providing exceptional support to a wide range of clients.The ideal candidate will have extensive...


  • Winsford, United Kingdom CV-Library Full time

    Shift Maintenance Engineer – FMCG Manufacturing Shift pattern: Week 1: 6-2, Week 2: 2-10, Week 3: 10-6 £up to £45k plus OT Are you a skilled maintenance engineer ready for your next challenge in a fast-paced production environment? Join a leading FMCG manufacturer dedicated to innovation and efficiency in packaging. Your Role: Maintain...


  • Winsford, United Kingdom Veolia Full time

    **Job title**:Level 3 Maintenance Engineering Apprenticeship **Salary**:£10.30 per hour plus Veolia benefits **Location**:Winsford **Programme Duration**:42 months When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Our apprenticeship scheme puts you at...


  • Winsford, United Kingdom Morgan Ryder Full time

    Morgan Ryder is seeking an experienced Industrial Shift Engineer to join our dynamic team at our cutting-edge Winsford site.As a key member of our engineering team, you will be responsible for ensuring the smooth operation of our production facilities, maintaining rigorous Health & Safety standards and driving maintenance excellence.About the RoleThis is an...


  • Winsford, United Kingdom HB People Full time

    Traffic Signal Assistant Engineer based in Winsford / Solihull , £30,000 The Benefits: £500 bonus year 1 / £1000 bonus year 2Varied Schemes to work onWork with customers of all types all over the countryThe Job:My client seeks a Traffic Signal Assistant Engineer to join our growing Urban64 team. This role is integral to supporting the continued expansion...


  • Winsford, United Kingdom Thermo Fisher Scientific Full time

    : Develop embedded control software for Process Monitoring instrumentation products. Collaborate with multiple functions to deliver exceptional scientific solutions. Design, develop, and maintain applications software for Process Monitoring instrumentation system products. Participate in requirements development, design activities, implementation, and...


  • Winsford, United Kingdom HB People Full time

    About the RoleWe are seeking a skilled Traffic Signal Assistant Engineer to join our Urban64 team.Key ResponsibilitiesTo support the continued expansion and deployment of the Urban64 system.Company OverviewOur company, HB People, is dedicated to delivering innovative solutions in urban infrastructure management.Job RequirementsA strong background in traffic...


  • Winsford, United Kingdom HB People Full time

    Job Title: Traffic Signal Assistant Engineer PositionThe role of Traffic Signal Assistant Engineer at HB People is integral to supporting the continued expansion and deployment of the Urban64 system. As a key member of our team, you will be responsible for designing traffic signal schemes from inception to completion with strong communication skills. Strong...