Current jobs related to Customer Service Manager - Camden Area - TotalEnergies


  • Camden Area, Greater London, United Kingdom eRecruitSmart Full time

    An exciting opportunity has arisen for a full-time Customer Service Representative to join our team at eRecruitSmart, a global leader in personalized infrared light therapy. This role offers flexibility for hybrid / remote work.About the roleResponsibilities include:Providing exceptional customer service through timely and efficient resolution of customer...


  • Camden Area, United Kingdom VNA Recruitment Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills and problem-solving abilities can shine? If so, we want to hear from you!About the Role:We are currently recruiting on behalf of a leading company that is seeking a dedicated and enthusiastic Customer Service Advisor to...


  • Camden Area, United Kingdom Red Snapper Recruitment Limited Full time

    Red Snapper Recruitment are recruiting on behalf of our housing client based in Camden for a Housing Services Manager. The purpose of the role is to lead the delivery of the Social Housing service to ensure the provision of a quality, effective housing management service to social housing customers within a specified geographical area. This is a full time,...


  • Camden Area, United Kingdom Red Snapper Recruitment Limited Full time

    Red Snapper Recruitment are recruiting on behalf of our housing client based in Camden for a Housing Services Manager.The purpose of the role is to lead the delivery of the Social Housing service to ensure the provision of a quality, effective housing management service to social housing customers within a specified geographical area.This is a full time,...


  • Camden Area, United Kingdom Red Snapper Recruitment Limited Full time

    Position OverviewRed Snapper Recruitment is seeking a qualified candidate for the role of Housing Services Manager. This position is pivotal in steering the delivery of Social Housing services, ensuring that our clients receive a high-quality and effective housing management experience within a designated area.Role SummaryThis is a full-time, temporary...


  • Camden, United Kingdom CRA GROUP LIMITED Full time

    3 months contract with A Local Authority Council_ **Job Summary**: A knowledge of homelessness legislation and the factors affecting clients who may be street homeless is desirable. **Key Duties/Accountabilities**: - Can deliver high quality services across several core service areas. - Can work seamlessly across several customer service access channels,...


  • Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and...


  • Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We have a fantastic opportunity for someone to join us in the position of Customer Service Advisor** **for One Housing in Camden. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. Our Customer Contact Centre team are a first point of contact for our customers. Our Advisors prize...


  • Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We have a fantastic opportunity for someone to join us in the position of Customer Service Advisor** **for One Housing in Camden. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. Our Customer Contact Centre team are a first-point of contact for our customers. Our Advisors prize...


  • Camden, United Kingdom One Housing Group Full time

    **Customer Service Advisor** We have a fantastic opportunity for someone to join us in the position of Customer Service Advisor** **for One Housing in Camden. The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. Our Customer Contact Centre team are a first-point of contact for our customers. Our Advisors prize...


  • Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Pancras Square Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Swiss Cottage Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Pancras Square Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Pancras Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres,...


  • Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Kentish Town Sports Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Camden, United Kingdom GLL Full time

    GLL is looking for a Customer Service Advisor at Kentish Town Sports Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our...


  • Camden, Greater London, United Kingdom Hatched Recruitment Group Full time

    Job Title: Customer Service AdvisorJob Type: Full-timeLocation: Hybrid (office and remote)Hourly Rate: £20Contract Duration: 6 monthsAbout the Role:We are working with Hatched Recruitment Group to find a skilled Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for providing excellent customer service to...


  • Camden, Greater London, United Kingdom Hatched Recruitment Group Full time

    Job Title: Customer Service AdvisorJob Type: Full-timeLocation: Hybrid (office and remote)Hourly Rate: £20Contract Duration: 6 monthsAbout the Role:We are working with Hatched Recruitment Group to find a skilled Customer Service Advisor to join their team. As a Customer Service Advisor, you will be responsible for providing excellent customer service to...


  • Camden, United Kingdom CRA GROUP LIMITED Full time

    3 months contract with Camden Council_ **Job Summary**: **Key Duties/Accountabilities**: - Provide first line advice, referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience. - To work seamlessly across...


  • London Area, United Kingdom Blayze Group Full time

    Our client, who are a leading Residential Developer are looking for a Customer Service Manager to join their high-performing team and support the customer service management of multiple developments. Reporting into the Customer Service Executive, you would be overseeing multiple developments within your portfolio. This is an exciting role, which would suit...

Customer Service Manager

3 months ago


Camden Area, United Kingdom TotalEnergies Full time
ActivitiesnLiaise with stakeholders to improve Customer Journey and Daily Operations.nDirectly manage and support the Customer Service Advisors and provide class-leading customer service to external and internal customers.nManage and evaluate the call Centre solution (operational & customer journey).nDevelop and motivate the Customer Service Advisors through training, coaching and participation in company initiative.nSupervise Customer Master Data Management with DPO’s assistance.nWork with TCS UK CoDir to define levels of service, KPI’s, and new business opportunities (in line with roadmap).nProvide and present activity reports and Business Reviews to the wider teams and Management. • Credit Control assistance and processes implementation.nEnhance operational structure & develop process flows with a view towards continual improvement and alignment with TCS UK processes and controls in place.nEnsure due diligence, ethical & compliance rules are followed.nContribute to the identification, mapping, and evaluation of the EV business related risks to define action plan with Internal Controller in line with Company methodology.nApproval of Purchasing orders and Credit Notes within DoA; including manual and MBC refunds processing.nQualificationsnBusiness/Marketing Degree preferable.nMin 3 years’ experience in Administration Management.nManagement experience in a blue-chip organization (ideally in a sale driven business or call centre).nBudget management experience.nAbility to provide effective leadership and direction.nExperience of working within ISO framework – documentation, procedures, audit preferable.nTakes opportunities to improve performance and processes as required.nStrong technical skills