Customer Service Officer

4 months ago


Camden, United Kingdom CRA GROUP LIMITED Full time

3 months contract with Camden Council_

**Job Summary**:
**Key Duties/Accountabilities**:

- Provide first line advice, referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
- To work seamlessly across several customers service access channels - telephone, face-to
- face, processing, correspondence, and internet.

**Essential Experience Required**:

- Experience of working in a result focussed environment where success is measured against delivery and achievement of service standards.

**Essential Qualifications Required**:

- Fully operational customer service officer.
- The closing date for this position is 31/07/23._



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