Customer Service Coordinator

1 month ago


Bishop Auckland, United Kingdom MTrec Ltd Full time
The Rewards and Benefits;
* Monday to Friday working hours
* Competitive starting salary
* Continuous training and development
* Working for a prestigious brand
The Company you will be working for;
MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start asap This is to cover maternity leave and a fixed term contract of 12 months. If you feel you have the required skills and experience, please apply for an immediate response
The Job you will be doing;
* To manage customer expectations around order placement and delivery against agreed SLAs.
* Manage stocks against agreed levels (to be reviewed quarterly) to ensure balance between OTIF levels, production capacity and aged stock.
* Manage order book in line with transport planning to ensure timely delivery whilst minimizing cost impact to the business.
* Liaise with other departments to maintain the most cost effective and efficient service throughout the company and ensure that customers are fully informed of issues affecting production or timescales.
* To attend, actively participate in or arrange meetings.
* To create, maintain and enhance effective working relationships with all internal and external customers.
About you;
* A genuine interest in working with and helping customers.
* Good communication and presentation skills.
* Good presentation and a polite, tactful, and friendly character.
* A good understanding of numbers and planning.
* The ability to be flexible, decisive, and quick thinking.
* The ability to handle complaints and difficult situations in a patient, calm and effective way.
* An understanding of computer systems and Excel.
* Develop good, productive working relationships with internal and external customers.
* Good ‘team player’ with the willingness to support others in the team when challenges arise.
* Resilience to prolonged periods of disruption affecting day-to-day workload

  • Bishop Auckland, United Kingdom MTrec Ltd Full time

    The Rewards and Benefits; * Monday to Friday working hours! * Competitive starting salary * Continuous training and development * Working for a prestigious brand The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start...


  • Bishop Auckland, United Kingdom MTrec Ltd Full time

    The Rewards and Benefits; * Monday to Friday working hours! * Competitive starting salary * Continuous training and development * Working for a prestigious brandThe Company you will be working for;MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start asap! This is to...


  • Bishop Auckland, United Kingdom MTrec Ltd Full time

    The Rewards and Benefits; * Monday to Friday working hours! * Competitive starting salary * Continuous training and development * Working for a prestigious brandThe Company you will be working for;MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start asap! This is to...


  • Bishop Auckland, United Kingdom MTrec Recruitment Remote Work Freelance Full time

    The Rewards and Benefits; Monday to Friday working hours!Competitive starting salaryContinuous training and developmentWorking for a prestigious brand The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start asap! This is to cover...


  • Bishop Auckland, County Durham, United Kingdom MTrec Ltd Full time

    The Rewards and Benefits; * Monday to Friday working hours! * Competitive starting salary * Continuous training and development * Working for a prestigious brand The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start asap! This...


  • Bishop Auckland, County Durham, United Kingdom MTrec Ltd Full time

    Monday to Friday working hours! * Competitive starting salary * Continuous training and development * Working for a prestigious brand MTrec Commercial are proudly representing our industry leading client on their search for an experienced Customer Service Coordinator to start asap! This is to cover maternity leave and a fixed term contract of 12...


  • Bishop Auckland, United Kingdom Aggregate Industries Full time

    We have an exciting opportunity for a Weighbridge Coordinator to be the face of our Heights Hardrock quarry - in Bishop Auckland. You will play a key role in dealing with customers in a polite and helpful manner at all times. Working actively and collaboratively as one of the team you’ll ensure the safe and seamless movement of delivery goods vehicles on...


  • Bishop Auckland, United Kingdom BISHOP AUCKLAND COLLEGE Full time

    **0.5 Lecturer Coordinator in Public Services** 18.5 hours per week permanent position to commence as soon as possible **Grade**: Harmonised Pay Scale Points 23-35 (£25,957.38 - £35,463.23 per annum) Bishop Auckland College is seeking to recruit a 0.5 Lecturer Coordinator in Public Services who will be responsible for the effective and efficient...


  • Bishop Auckland, United Kingdom Barclays Full time

    **Customer Service Advisor** **Bishop Auckland** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Bishop Auckland, United Kingdom Simon's Butchers Ltd Full time

    **Job Overview**: We are seeking a Customer Service Representative to join our team. As the first point of contact for our customers, you will play a crucial role in providing excellent service and resolving inquiries. Due to the nature of our business, applicants with butchery experience or previous experience working in kitchens or cutting lines using a...


  • Bishop Auckland, United Kingdom Bishop Auckland College Full time

    Bishop Auckland College is seeking to recruit a 0.5 Lecturer Coordinator in Public Services who will be responsible for the effective and efficient teaching and coordination of courses within Uniformed Pubic Services curriculum area. - Job Reference: - RS23/24/212 - Location: - Bishop Auckland Campus - Closing Date: - 11 December 2023 - Pay: -...


  • Bishop Auckland, United Kingdom Jewson Builders Merchants Full time

    Job Description Header / Teaser Are you based in the **BISHOP AUCKLAND** area? Do you have a passion for working with people? Do you have first class Customer Service skills? Are you open to learning and development? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Senior Customer Service Advisor who's as...


  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...


  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...


  • Bishop Auckland, United Kingdom National Tyres and Autocare Full time

    Job no: 539499 Work type: Full time Site: Bishop Auckland Categories: Autocentre Colleagues **Location**: County Durham Business Area: National Tyres and Autocare With access to industry-leading, recognised training linked to your skills and experience you’ll be given every opportunity to progress your career. You’ll be responsible for: - Finding...


  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    About the role: Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself in providing a first-class customer experience? Then we have a role for you!!! We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...


  • Bishop Auckland, United Kingdom Darlington Building Society Full time

    Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience? Then we have a role for you!!! About the role: We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of...


  • Bishop Auckland, United Kingdom FlooringSuperstore.com Full time

    **Who are we?** Flooring Superstore** **(Connection Flooring Ltd) is an award-winning flooring retailer. After starting out online back in 2012, we have gone from strength to strength and have grown considerably in size. Flooring Superstore is our main brand selling a wide range of floor types, whilst Direct Wood Flooring and Grass Direct are more...


  • Bishop Auckland, United Kingdom FlooringSuperstore.com Full time

    **Who are we?** Flooring Superstore** **(Connection Flooring Ltd) is an award-winning flooring retailer. After starting out online back in 2012, we have gone from strength to strength and have grown considerably in size. Flooring Superstore is our main brand selling a wide range of floor types, whilst Direct Wood Flooring and Grass Direct are more...

  • Hse Coordinator

    2 months ago


    Bishop Auckland, United Kingdom MTrec Recruitment Full time

    **Rewards & Benefits On Offer;** - Competitive Salary. - Permanent Contract. - Immediate Start Available. - Permanent Day Shift. - Early Friday Finish. - Life Assurance. - Pension Scheme. - On-site Parking. **MTrec’s New Opportunity**: **The Job You’ll Do;** - Provide technical safety and health support and information to all employees to ensure...