Current jobs related to Wellbeing Counsellor - Hinckley - The Portfolio Group

  • Wellbeing Counsellor

    2 weeks ago

    Hinckley, United Kingdom HCRG Staffing Full time

    Wellbeing Counsellor£30k to £34k depending on experienceBenefits include Continuing Professional Development, Strong Progression and More!HCRG Staffing are thrilled to be working with a new client opening a new based in the Hinckley area of Leicestershire, who is searching for permanent Counsellors for their service after a wave of promotions.You will...

  • Counsellor - Emotional Support Specialist

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    1 week ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor - Emotional Support Specialist

    1 week ago

    Hinckley, Leicestershire, United Kingdom HCRG Staffing Full time

    Job Title: Wellbeing CounsellorWe are seeking a skilled and compassionate Wellbeing Counsellor to join our team at HCRG Staffing. As a Counsellor, you will provide immediate emotional support and guidance to callers on our 24/7 helpline, completing clinical assessments and signposting appropriately.Key Responsibilities:Provide an efficient and effective...

  • Counsellor

    4 months ago

    Hinckley, United Kingdom Take A Seat Full time

    Are you tired of feeling Isolated, unsupported or Burnout in your current role? Here at Take a Seat, we only partner with companies who truly value their employees wellbeing and place that at the forefront of their work. We are currently partnering with a BACP accredited EAP and OH provider that's not just a workplace but a place you can grow in your...

  • EAP Counsellor

    2 months ago

    Hinckley, United Kingdom The Portfolio Group Full time

    £(phone number removed) FTE Various shift patterns from part-time to full-time. Hybrid positionAre you a qualified counsellor looking for a company that will invest in your development and career progression? Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive...

  • EAP Counsellor

    2 months ago

    Hinckley, United Kingdom The Portfolio Group Full time

    £(phone number removed) FTEVarious shift patterns from part-time to full-time.Hybrid positionAre you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference...

  • Qualified Counsellor

    4 months ago

    Hinckley, United Kingdom Aspris Full time

    **There is no better time to become part of our Therapy team than now!** Would you like secure employment where you can progress your career? **Our benefits include**: - **Blended home / site based working options available**: - **39 weeks per year**: - **Full-time, Part-time and flexible working options available**: - ** Exclusive access to reward and...

  • FLT Driver

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom Siamo Recruitment Full time

    We are seeking a skilled FLT driver to join our client's warehouse team in Hinckley. As a FLT driver, you will be responsible for operating a Flexi truck and performing other warehouse-related tasks as required.The Role:Operate a Flexi FLT truck (Counterbalance experience is an advantage)Perform other warehouse-related tasks as and when requiredKey...

  • FLT Driver

    2 weeks ago

    Hinckley, Leicestershire, United Kingdom Siamo Recruitment Full time

    We are seeking a skilled FLT driver to join our client's warehouse team in Hinckley. As a FLT driver, you will be responsible for operating a Flexi truck and performing other warehouse-related tasks as required.The Role:Operate a Flexi FLT truck (Counterbalance experience is an advantage)Perform other warehouse-related tasks as and when requiredKey...

  • FLT Flexi driver

    4 days ago

    Hinckley, United Kingdom CV-Library Full time

    We have ongoing roles with our client for Flexi and Counterbalance drivers in Hinckley with permanent opportunities for the right candidate The Role: You will be required to: Operate Flexi FLT truck (Counterbalance also would be an advantage) Perform other warehouse related tasks as and when required Pay Rates: (Apply online only) Monday to...

  • Warehouse Operative

    2 days ago

    Hinckley, United Kingdom Siamo Recruitment A Division Of Siamo Group. Full time

    Job Title: Flt Flexi DriverWe are seeking a skilled and experienced Flt Flexi Driver to join our team at Siamo Recruitment A Division Of Siamo Group. As a Flt Flexi Driver, you will be responsible for operating a Flexi FLT truck and performing other warehouse-related tasks as required.The Role:Operate a Flexi FLT truck (Counterbalance also an...

  • Warehouse Operative

    2 days ago

    Hinckley, United Kingdom Siamo Recruitment A Division Of Siamo Group. Full time

    Job Title: Flt Flexi DriverWe are seeking a skilled and experienced Flt Flexi Driver to join our team at Siamo Recruitment A Division Of Siamo Group. As a Flt Flexi Driver, you will be responsible for operating a Flexi FLT truck and performing other warehouse-related tasks as required.The Role:Operate a Flexi FLT truck (Counterbalance also an...

  • FLT Driver

    3 days ago

    Hinckley, Leicestershire, United Kingdom Siamo Recruitment Full time

    We are seeking a skilled FLT driver to join our team at Siamo Recruitment in Hinckley. As a Flexi FLT driver, you will be responsible for operating a Flexi truck and performing other warehouse-related tasks as required.The ideal candidate will have experience operating a Flexi truck and be able to work efficiently in a fast-paced warehouse environment. You...

  • FLT Driver

    4 days ago

    Hinckley, Leicestershire, United Kingdom Siamo Recruitment Full time

    We are seeking a skilled FLT driver to join our team at Siamo Recruitment in Hinckley. As a Flexi FLT driver, you will be responsible for operating a Flexi truck and performing other warehouse-related tasks as required.The ideal candidate will have experience operating a Flexi truck and be able to work efficiently in a fast-paced warehouse environment. You...

  • Nursery Assistant

    4 months ago

    Hinckley, United Kingdom Bright Horizons Family Solutions Full time

    Nursery: Bright Horizons** ** Day Nursery and Preschool Job Type**:(Working Pattern / Contract Type)** If you are creative, enthusiastic, and have a passion for teaching and developing little minds - our Nursery Assistant opportunity would be perfect for you. **Why Bright Horizons?** We care for over 10,000 children across the UK, across our portfolio of...

Wellbeing Counsellor

4 months ago

Hinckley, United Kingdom The Portfolio Group Full time
Are you a BACP registered member?
Have you completed 150 hours or more?
Have you got a degree in counselling or a level 4 diploma?
Have you got 12months counselling experience?Are you passionate about supporting individuals in their mental health journey? Do you thrive in providing empathetic and effective counselling services? We have an exciting opportunity for counsellors to join an award-winning client based in Manchester or Hinckley
As a counsellor, you will play a crucial role in providing confidential counselling services to employees facing personal or work-related challenges. Your expertise will contribute to enhancing employee well-being and organizational productivity
If you're dedicated to making a positive impact through counselling and possess the skills to empower individuals to overcome obstacles, we want to hear from you. apply now to be a part of a dynamic team of counsellors
THE OPPORTUNITY
This is a once in a career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation, With an unrivalled track record of incredibly strong year on year growth of its subscription model business, My client support over 70,000 organisations and 13 million lives across the UK & Ireland. Part of a Global Business Group, with 14 operating companies and a group turnover of circa £400m, there is substantial financial backing for further expansion, including acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. My client has been recognised as The North West's Top 100 Best Companies to work for and Top 10 Best Companies to Work for In the Health & Social Care.
THE ROLE
You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation.
DAY TO DAY RESPONSIBILITIES
To provide an efficient and effective telephone counselling service to all callers
To answer all calls within 8 seconds and triage to determine the most appropriate type of support required; demonstrating a thorough understanding of the company's products e.g. counselling support, legal advice, medical helpline, etc.
To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk.
Provide "in the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution.
To take accurate information and record on the company's data base
Conduct full and robust clinical assessments in accordance with the company's procedures, ensuring the most clinically appropriate support is identified.
To effectively identify and manage risk in accordance with companies "Risk Guidance Policy".
To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc.
Work to and exceed individual and team goals as per the KPI framework.
Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service.
To monitor the Counselling Advice Inbox Queue and to process and respond to any web enquiries and emails where appropriate, including EAP manager referrals.
Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement
Aim to complete any outbound calls within agreed service level agreements.
To maintain an active caseload of Video clients, including online CBT and Power to Recover clients - up to 6 clients on an allocated day.
Demonstrate the ability to always provide excellent customer service.
WHAT YOU BRING TO THE TEAM
Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
To be a member of the BACP or equivalent
Great communication and customer service skills
High level of organisational ability; ability to multitask.
Be able to work towards deadlines and be motivated by targets.
High level of computer literacy
Ability to work with telephony and CRM systems.
Relevant experience of working with safeguarding concerns and suicidal ideation
BENEFITS
25 days' holiday, plus bank holidays
Day off on your birthday
Cash plan for you (and your children, if any)
Holidays increase after 2- and 5-years' service.
Contractual sick pay
Private medical insurance after 5 years' service
Pension Plan and Life Insurance
Pension plan contributions increase after 5- and 7-years' service.
Holiday season bonus after 3 years' service
Profit share scheme.
Season ticket loan scheme.
Cycle to work scheme.
Access to Employee Assistance Programme
Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday
Company incentives, access to discount schemes
P47178FA1R4
INDHIN