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Order Management Coordinator
3 months ago
Canon is the world’s best imaging company and a leading global brand – driven to enrich people’s lives and businesses with innovative products and smart digital solutions. We are an international company that values diversity & inclusion by being respectful, seeing the world as others do and transforming it for the better. We strive to create a diverse and empowered workforce that reflects all the communities we serve.
Role and Department
Canon EMEA is looking for an Order Management Coordinator to join our Order Management team. In this role, you will be responsible for management of all incoming orders & requests and for providing order management support to small-to-medium business customers across Europe. This position is well suited for someone who is looking to advance their career in Order Management. You will work closely with internal and external stakeholders to manage relationships.
As an Order Management Coordinator , you will be responsible for:
- Managing orders, queries and claims from order entry through to delivery shipment of product to customer respecting Service Level Agreements;
- Interfacing with various levels of sales, operations and other functional groups to ensure orders flow appropriately;
- Communicating business requirements with all stakeholders effectively .
For this role, the profile we are looking for is someone with:
- Self organization and analytical skills;
- Good verbal and written communication skills;
- Ability to work within a team and independently;
- English and Spanish/Portuguese/Italian required;
- High level of Excel knowledge .