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Account Executive

2 months ago

Walsall, United Kingdom Linear Recruitment Ltd Full time
The Role:
The Account Executive is responsible for maintaining and developing a customer portfolio
with a keen focus on new business and account management, Identify areas for innovation
and investment to assist with growth.
Key Responsibilities:
Sales
• Help to achieve growth in all areas of The company and ensure sales targets are
monitored and achieved
• Support a customer portfolio of customers to help build strong and lasting
relationships
• Pro-actively call customers as and when required
• Enter sales orders
• Prepare quotations and follow up the outcome
• Liaise with suppliers to obtain supported prices and special non-stock products
Business Development
• Help Identify any new sales opportunities
• Work closely with Account Managers to ensure the right customers are being
targeted with offers, promotions, clearances and special offers
• Ensure that customer feedback is obtained and shared regularly to make the
business more efficient and to maintain a high level of customer service
• Monitor competition from a sales perspective and ensure that all information is
shared
Customer Relationship Management
• Manage all customer activity via the CRM system to ensure all relevant data and
information is captured as well as maintain a pipeline of opportunities
• Ensure customer complaints are dealt with and addressed in a timely and
professional manner and closed out correctly with all necessary departments and
managers
Reports & Administration
• Identify any customer opportunities which will contribute towards the board report
• Share good news stories; major wins, new accounts, high profile orders, tender
success on all relevant platforms including Barhale news and communication
cascades that raise the profile of the company
• Complete own administration requirements in a timely fashion
Key Measures & Targets:
Sales targets
New business
Customer retention
Customer satisfaction
Key Relationships:
Head of Signs and Supplies
Sales Manager
Internal Sales Team
Key Clients
Key Suppliers
Accounts Team
Person Specification:
The successful candidate is likely to meet all of the following criteria:
Essential
Experience and in-depth knowledge and understanding of working with customers
Strong verbal and written communication skills
Good time management and planning skills.
Ability to priorities workload and meet deadlines.
IT skills, CRM
Team player
Desirable
Experience working in the construction, distribution, or traffic management industry
Benefits:
As well as offering a competitive salary, remuneration for this role includes flexible benefits,
which provide a range of guaranteed benefits including but not limited to:
5% Company pension contribution
Life Assurance at 2 x notional salary
Single person’s private medical cover
Permanent Health Cover
Company car / or car allowance (Dependent on position)
Career Development and ongoing training
Staff Referral Scheme
25 days annual leave with additional loyalty days (Full-Time equivalent)
Volunteering Scheme
Environmental and Social Value initiatives
They are a privately owned company. They are a leading supplier of safety and construction products and services that has depots in both the
Midlands and Scotland. They pride Themselves on providing a first-class service to all thier
customers, ensuring the right product or solution is delivered to the right location on time. With
over 5,000 items within their core range, the company can fulfil any order and ensure it is
delivered direct via their own dedicated transport fleet or those of their partners.
Manufacturing: Their capabilities include standard and bespoke signage, labels, temporary
and permanent road traffic signs, and bespoke steel fabrication/installation which includes
footbridges, walkways, flooring, guardrails, ladders and tunnelling products.
Extensive Stock Range: Distributor of leading industry brands in PPE and clothing, traffic
management, safety & and lifting and site equipment products. These include Bollé, Pulsar,
Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters,
Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.
Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection
since 1999. They have their own purpose-built maintenance and calibration facility for gas
detection, cable avoidance, breathing apparatus and lifting equipment which along with their
fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Their staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety and lifting equipment.
Their People: With a direct workforce philosophy, the company culture is driven by their core
values, which describe how they act day-to-day. They ensure all your needs are met through
thier national call centre and dedicated account management