German Speaking Logistics Customer Care Associate

1 week ago

London, United Kingdom DivalentineCalver Recruitment Full time
A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and demand planning. The Key Responsibilities will include:
* Arranging deliveries to customers from warehouses in UK and EU by road, ferry and courier
* Liaison with customers, warehouses and carriers
* Input of correct information onto internal system, to create forward allocations and warehouse instructions
* Invoicing customers promptly, with correct VAT calculated
* Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.)
* Handling enquiries, complaints and other aspects of customer service as required
* Monthly stock reconciliations, and handling follow-on enquiries from the finance department
* Handling non-conformances
* Handling Block Inventory
* Occasional on-site inspection of warehouses
* Processing charges invoices from warehouses, forwarders and other suppliers
* Project work
* When necessary, due to holiday, medical leave etc., covering for fellow team member’s absences
* Any other duties at manager’s discretion
It is essential the successful candidate is fluent in German and English and has a Logistics background, preferably within the FMCG industry. You will be pro-active, organised, and hands-on and have excellent business communication skills. Must also have enthusiasm for a fast paced, dynamic environment where products and programs are evolving as the business grows. Excellent opportunity to work for a very sought after company

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