Customer Support Advisor

3 weeks ago

Hemel Hempstead, United Kingdom Trinity Estates Full time
Position: Customer Support Advisor at Trinity Estates
Location: Hybrid/Hemel Hempstead
Working Hours: 09:00 – 17:15, Monday - Friday
Salary: £23,000 per annum
About Trinity Estates:
Trinity are one of the largest residential property management companies in England and Wales.
Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.
Trinity is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
The company offers various benefits, including:
24 days annual leave for work-life balance.
Discounts on shopping and services through Perkbox.
Employee Assistance Programme for confidential support.
Hybrid and flexible work opportunities.
Financial support for personal development.
Opportunities for career growth.
Recognition incentives.
Cycle to Work scheme for a healthy lifestyle.
Employee Referral Scheme for potential bonuses. 
Job Description:
The role of Customer Support Advisor is responsible for providing an ongoing and efficient customer focused support service to Property Managers and clients.  Key responsibilities and tasks include:
Dealing with a range of enquiries from telephone calls and email correspondence to requisitioning and provision of information to team members and clients as appropriate.
To interpret and respond to all enquiries in a polite, timely, professional and friendly manner.
To deal with instructions and issues that arise on the administration of the portfolio with the ability to evaluate all options before making a decision on the appropriate action.
Be able to present a logical argument verbally on the phone, as and when required so to do, in a straightforward, polite and business-like manner.
Ensure all written communications are presented in a clear, concise and grammatically correct format.
To contribute actively towards ensuring continuance and accuracy of processes in order to achieve maximum client retention rate. 
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
Clear communication skills both written and verbal.
Excellent listening skills.
Be able to effectively prioritise your workload within a busy and fast-paced environment.
The ability to interpret and respond to a variety of enquiries in a reasoned, precise and grammatically correct manner with empathy and understanding.
Be able to present a logical argument verbally in a straightforward, polite and business-like manner.
The ability to make decisions, having first evaluated all options and support the same with factual information. 
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1

  • Customer Support Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Property Management Full time

    Keen for that work life balance? We are offering flexible working patterns and can accommodate your needs! Would you prefer to work school hours, or prefer part-time hours to suit your personal circumstances? Then this may be the role for you! We would love to hear from you if you are interested in joining our fantastic Customer Support team! **Customer...

  • Customer Support Advisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Property Management Full time

    Keen for that work life balance? We are offering flexible working patterns and can accommodate your needs! Would you prefer to work school hours, or prefer part-time hours to suit your personal circumstances? Then this may be the role for you! We would love to hear from you if you are interested in joining our fantastic Customer Support team! **Customer...

  • Customer Support Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Property Management Full time

    Keen for that work life balance? We are offering flexible working patterns and can accommodate your needs! Would you prefer to work school hours, or prefer part-time hours to suit your personal circumstances? Then this may be the role for you! We would love to hear from you if you are interested in joining our fantastic Customer Support team! **Customer...

  • Customer Support Advisor

    7 days ago

    Hemel Hempstead, United Kingdom Trinity Estates Property Management Full time

    Keen for that work life balance? We are offering flexible working patterns and can accommodate your needs! Would you prefer to work school hours, or prefer part-time hours to suit your personal circumstances? Then this may be the role for you! We would love to hear from you if you are interested in joining our fantastic Customer Support team! **Customer...

  • Customer Support Advisor

    2 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    **Ref** 19228 **Location** Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN **Working pattern** Monday to Friday 0900 - 1715 **Salary** £22,160 per annum **Closing date** 31/01/2024 **Description** **Customer Service Advisor position at Trinity Estates** **Location - Hybrid/Hemel Hempstead** **Working...

  • Customer Support Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom NHS Professionals Full time

    **About The Role**: Are you looking for a new customer service role offering remote working, full training, and the opportunity to complete an accredited qualification in customer service? We are currently recruiting Customer Support Advisors to join our National Service Centre - a thriving inbound call-centre operating remotely throughout the UK. **Please...

  • Customer Support Advisor

    2 days ago

    Hemel Hempstead, United Kingdom Vanarama Full time

    **About the role**: At Vanarama, we've been driving customer service and ecommerce innovation forward for 19 years. Today, we're an industry-leading vehicle leasing company and a proud part of the Auto Trader Group. The creativity and commitment of our people have taken us a long way. Join them as a Customer Support Advisor and take us, as well as your...

  • Customer Support Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    **Ref** 19561 **Location** Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN **Working pattern** Monday to Friday 0900 - 1715 **Salary** 23000 **Closing date** 29/03/2024 **Description** **Position: Customer Support Advisor at Trinity Estates** **Location: Hybrid/Hemel Hempstead** **Working Hours: 09:00...

  • Customer Support Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    Position: Customer Support Advisor at Trinity Estates Location: Hybrid/Hemel Hempstead Working Hours: 09:00 – 17:15, Monday - Friday Salary: £23,000 per annum About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides...

  • Customer Support Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    **Ref** 19802 **Location** Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN **Working pattern** Monday to Friday 0900 - 1715 **Salary** £23,000 per annum **Closing date** 30/04/2024 **Description** **Position: Customer Support Advisor at Trinity Estates** **Location: Hybrid/Hemel Hempstead** **Working...

  • Customer Support Advisor

    1 week ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    Position: Customer Support Advisor at Trinity EstatesLocation: Hybrid/Hemel HempsteadWorking Hours: 09:00 – 17:15, Monday - FridaySalary: £23,000 per annumAbout Trinity Estates:Trinity are one of the largest residential property management companies in England and Wales.Working with leading house builders across the country, Trinity provides residential...

  • Customer Support Advisor

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Trinity Estates Full time

    Ref19864LocationHead Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DNWorking patternMonday to Friday Salary£23,000 per annumClosing date28/05/2024DescriptionPosition: Customer Support Advisor at Trinity EstatesLocation: Hybrid/Hemel HempsteadWorking Hours: 09:00 - 17:15, Monday - FridaySalary: £23,000 per annumAbout...

  • Customer Support Advisors

    3 weeks ago

    Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We are now recruiting for full time and part time Customer Support Advisors for a well-established business in Hemel Hempstead, working closely with the team based in their modern offices based in the Apsley area. This position is going to be on an initial 2-month temporary basis to start at the beginning of February, this could be either be seen as just a...

  • Customer Advisor

    2 months ago

    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time!Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role will...

  • Customer Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time!Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role will...

  • Customer Support Advisor

    2 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    **Ref** 19447 **Location** Head Office - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN **Working pattern** Other **Salary** £23,000 per annum **Closing date** 29/02/2024 **Description** **Customer Support Advisor (Out of Hours) position at Trinity Estates** **Location - Homebased** **Working Hours - 17:00 -...

  • Customer Support Advisor

    4 weeks ago

    Hemel Hempstead, United Kingdom Trinity Estates Full time

    Customer Support Advisor (Out of Hours) position at Trinity Estates Location – Homebased     Working Hours – 17:00 – 00:00 Monday – Friday Salary – £23,000 per annum About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the...

  • Customer Advisor

    1 week ago

    Hemel Hempstead, Hertfordshire, United Kingdom Berry Recruitment Full time £12

    Customer Advisor - Full Time Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead. Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024.Key Responsibilities: Your role will...

  • Customer Advisor

    1 month ago

    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time!Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role will...

  • Customer Advisor

    3 weeks ago

    Hemel Hempstead, United Kingdom Berry Recruitment Full time

    Customer Advisor - Full Time!Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position is Monday to Friday, and it will be office based. Pay £12 per hour. Location - Hemel Hempstead.Working pattern - Monday to Friday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your role will...