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Sales Office Manager
2 months ago
This role requires a strategic thinker with strong analytical skills, exceptional communication abilities, and a proven track record in administration management, sales growth and interdepartmental collaboration. You will also have an individual target, ensuring that personal contributions align with the plan, as well as overall company objectives.
What you’ll do as Sales Office Manager?
Lead and mentor the internal administration team, ensuring high levels of performance, motivation, and professional development.
Oversee and refine the administration processes across the group, ensuring accuracy, efficiency, and alignment with company goals.
Implement and monitor KPIs to measure the performance of the administration team and identify areas for improvement.
Drive interdepartmental communication and collaboration, ensuring that departments work together seamlessly.
Coordinate and lead regular interdepartmental meetings and reviews to discuss ongoing projects, challenges, and opportunities for process improvement.
Develop and implement strategies to grow key house accounts, focusing on upselling, cross-selling, and customer satisfaction.
Actively manage and expand key business lines, identifying new opportunities and ensuring that they or exceed growth targets, in line with the plan.
Prepare and present comprehensive reports to the senior management, highlighting key achievements, challenges, and strategic recommendations.
Monitor the effectiveness of initiatives and provide feedback for continuous improvement.
Identify, recommend, and implement process improvements across the administration function to enhance efficiency, accuracy, and customer satisfaction.
Serve as the primary point of contact between the administration team and other departments, ensuring clear and consistent communication.
The ideal Sales Office Manager:
A Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
Proven experience in a senior sales administration/management role, preferably within a large, fast -growing SME.
High proficiency in Salesforce and MS Office Suite (Word, Excel, Outlook, PowerPoint).
Demonstrated success in managing and growing key accounts.
Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organisation.
Strong leadership abilities with a focus on team development, motivation, and achieving results.
Ability to work independently and as part of a broader leadership team in a fast-paced, dynamic environment.
To apply for this role as Sales Office Manager, please click apply online and upload an updated copy of your CV.
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