1st Line Support

5 days ago

Newcastle upon Tyne, United Kingdom Just IT Recruitment Full time
IT Technician Skills Bootcamp Placement programme - Desk Side Support Engineer
Receive a guaranteed interview with a global leader in new technologies
Our Skills Bootcamps in IT Technician will give you all the technical skills needed to start your first IT role, or to help you progress into a IT apprenticeship. Upon completion of this programme, you will receive a guaranteed interview with one of our top employers in the region.
What you will learn
The 12 week programme will build technical knowledge and hands-on skills needed to start your career. This will include;
* CompTIA A+
* Microsoft 365
* Soft skills including communication skills
You will also gain a certificate of completion, the opportunity to gain globally recognised vendor exams and being able to use official CompTIA labs.
Eligibility
Our IT Technician Skills Bootcamps are available to all adults, regardless of prior attainment aged 19+. Applicants must;
* Living in the North East Mayoral Combined Authority region. I.e. Darlington, Durham, Gateshead, Newcastle or Sunderland,
* Be employed, self-employed, career changers, returners to work or unemployed within the last 12 months.
* Have access to a reliable internet connection with a PC/ Laptop.
* Have the right to live and work in the UK.
What to expect after completing the programme
Upon completion of the programme, you will receive a guaranteed interview with one of our employers, who are currently looking to hire a Desk Side Support Engineer.
Position overview
As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles.
Responsibilities
* Provide a single point of contact to internal colleagues reporting IT-related incidents.
* Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
* Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
* Excellent ability to troubleshoot and problem solve
Benefits
* An inclusive workplace
* Excellent package: solid basic and company benefits
* Hybrid working in line with role requirements
* Career development and life-long learning opportunities
Apply now to Just IT and we will review your application. If you are suitable for this role we will be in contact to discuss this opportunity.
Please note that this is a training programme delivered by Just IT

  • 1st Line IT Support

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Nigel Wright Group Full time

    THE OPPORTUNITYAre you an experienced 1st Line IT Support professional ready to take the next step in your career? We are seeking a skilled 1st Line Service Desk Analyst to join a leading public transport company in the UK. This role offers you the chance to be part of a dedicated team that is essential to maintaining smooth operations within a business...

  • 1st Line Support

    3 months ago

    Newcastle upon Tyne, United Kingdom Exclusive Networks Full time

    We are looking for an enthusiastic and engaging 1st Line Support Technician, to support Exclusive Networks GSO clients as well as providing internal support. This is a great entry level role for someone looking to forge a career in IT. You will be working in a fast-paced environment supporting multiple contracts and a variety of different customers....

  • 1st Line Support

    2 months ago

    Newcastle upon Tyne, United Kingdom Ignition technology Full time

    We are looking for an enthusiastic and engaging 1st Line Support Technician, to support Exclusive Networks GSO clients as well as providing internal support. This is a great entry level role for someone looking to forge a career in IT. You will be working in a fast-paced environment supporting multiple contracts and a variety of different customers....

  • 1st Line Telecoms Support

    3 months ago

    Newcastle upon Tyne, United Kingdom Agilico Workplace Technologies Full time

    **1st Line Telecoms Support** **Location**: Team Valley, Gateshead **Salary**: Competitive plus benefits **Role Grade**: 3C **Contact Type**: Full-Time, Permanent **About us**: Agilico is a fast-growing technology business, whoseobjective is to provide high quality technology solutions tailored toindividual customer requirements. Our goal is to...

  • 1st line support Engineer

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support EngineerNewcastle Hybrid About Us:Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description:We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues, and...

  • 1st line support Engineer

    1 week ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support EngineerApply (by clicking the relevant button) after checking through all the related job information below.Newcastle Hybrid About Us:Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description:We’re looking for a 1st Line Support Engineer to be the first...

  • 1st line support Engineer

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support Engineer Newcastle Hybrid About Us: Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description: We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues,...

  • 1st line support Engineer

    1 week ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support EngineerApply (by clicking the relevant button) after checking through all the related job information below.Newcastle Hybrid About Us:Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description:We’re looking for a 1st Line Support Engineer to be the first...

  • 1st line support Engineer

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support Engineer Newcastle Hybrid About Us: Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description: We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues,...

  • 1st line support Engineer

    2 weeks ago

    Newcastle Upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support Engineer Newcastle Hybrid About Us: Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description: We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot...

  • 1st line support Engineer

    3 weeks ago

    Newcastle Upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support EngineerNewcastle Hybrid About Us:Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description:We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues, and...

  • 1st line support Engineer

    1 month ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support EngineerNewcastle Hybrid About Us:Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. Job Description:We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues, and...

  • 1st Line Support Engineer

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support Engineer Newcastle Hybrid Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues, and ensure smooth IT...

  • 1st Line Support Engineer

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Careers Plus Full time

    1st Line Support Engineer Newcastle Hybrid Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team. We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues, and ensure smooth IT...

  • 1st Line Support

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Just IT Full time

    Are you based around the North East Mayoral Combined Authority region. I.e. Darlington, Durham, Gateshead, Newcastle or Sunderland.We have a great role for you if so!Position overviewAs a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved...

  • 1st Line Support

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Just IT Recruitment Full time

    Are you based around the North East Mayoral Combined Authority region. I.e. Darlington, Durham, Gateshead, Newcastle or Sunderland. We have a great role for you if so! Position overview As a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved...

  • Helpdesk / 1st Line Support Engineer

    1 month ago

    Newcastle upon Tyne, United Kingdom TrueNorth® Full time

    1st Line Support / Helpdesk / Service desk Engineer(No sponsorship available, must be based in the North East)TrueNorth are exclusively working with a global organisation on their search for a 1st Line Service Desk / Help Desk Engineer to join the teamYou will be working closely with the existing team on supporting the circa 750 users from the Newcastle...

  • 1st Line Support

    1 week ago

    Newcastle upon Tyne, United Kingdom Just IT Recruitment Full time

    Are you based around the North East Mayoral Combined Authority region. I.e. Darlington, Durham, Gateshead, Newcastle or Sunderland.We have a great role for you if so!Position overviewAs a Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved...

  • 1st Line Support

    5 days ago

    Newcastle upon Tyne, United Kingdom Just IT Recruitment Full time

    IT Technician Skills Bootcamp Placement programme - Desk Side Support Engineer Receive a guaranteed interview with a global leader in new technologies! Our Skills Bootcamps in IT Technician will give you all the technical skills needed to start your first IT role, or to help you progress into a IT apprenticeship. Upon completion of this programme, you will...

  • 1st/2nd Line IT Support Engineer

    1 week ago

    Newcastle upon Tyne, United Kingdom Nextech Group Ltd Full time

    Position: 1st Line Support EngineerLocation: NewcastleSalary: £24,000Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from you!About UsWe are a...