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1st Line Support Engineer

2 months ago

Newcastle upon Tyne, United Kingdom Careers Plus Full time

1st Line Support Engineer Newcastle
Hybrid

Careers Plus is working with a large managed service provider who is looking for a 1st line support engineer to join their team.

We’re looking for a 1st Line Support Engineer to be the first point of contact for our clients. You’ll provide technical support, troubleshoot issues, and ensure smooth IT operations. This role is perfect for someone eager to kickstart their IT career with plenty of learning opportunities.

Provide first-line technical support via phone, email, and chat.
Troubleshoot and resolve basic IT issues.
Proficient using latest Microsoft technologies
Experienced troubleshooting Microsoft office and Windows Desktops
Basic IT knowledge and a passion for technology.
Willingness to learn and grow in the IT field.