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Senior Service Advisor

1 month ago

Middlesex, United Kingdom Line Recruitment Full time
The Purpose
Handover from night shift at 7am.
• To handle booking in of vehicles for service / MOT / repair and arranging third party repairs working with the workshop supervisor/stores/other receptionist and management.
• Informing customer of progress and seeking authorisation for work required.
• Arrange & Issue purchase orders for third party work.
• Producing service plan, ensuring service plan is followed and customers are contacted with due servicing.
• Typing/pricing/creation of job cards/checking for vehicle recalls.
• Issuing work to mechanical staff and mobile service vans.
• Requesting purchase orders and liaising with accounts/stores and workshop.
• Take cash payment for work carried out by the workshop.
• Typing of estimates.
• To plan MOT’s and book them with third part garages.
• Carry out duties to a high standard. • Reasonable adhoc requests from Director & General Manager. The Principal Areas of Responsibility (List Key Tasks)
• Responsible for warranty and contract jobs.
• General reception work.
• Prioritise workload.
• Deliver promised work on time and to a high quality standard