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    3 weeks ago

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    3 weeks ago

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    United Kingdom Brook Street Full time €21,466

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Norwegian Customer Service Advisor

2 months ago

United Kingdom Foundever Full time
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.   *
*Working from Home Swedish/Finnish/Norwegian Customer Service Advisor *
We provide support to owners of our award winning and innovative mobile phones, smart-phones and tablets, from assisting with mobile email and internet setup to giving friendly advice on the best phones for our customers, to arranging repairs and everything in between.
You’ll receive regular training on the latest devices and be the first to use them.
We operate Monday to Friday from 8am to 6pm; 5 hour contact – Monday to Friday working.
* Learning and Development courses
* Career opportunities within the account
Well…you’ll need excellent customer service skills and be able to work through problems logically and patiently all in a warm and friendly manner.
To develop and maintain a full knowledge of client products and services.
* Responsible for maintaining and updating all administration.
* To consult product manuals, to be able to advise customer of appropriate options / solutions.
* To meet minimum monitoring criteria
* Fluent in written/oral *Swedish, Finnish and English* or *Finnish, Norwegian and English*
* Experience of or aptitude for Customer Service.
* Job Types: Full-time, Permanent
59 per hour
Company events
* Employee discount
* Health & wellbeing programme
* Store discount
Day shift
* Holidays
* Monday to Friday
* Language:
* Finnish, English and/or Swedish or Norweigian (preferred)
Work Location: Remote