Welsh Speaking Customer Advisor

2 weeks ago


United Kingdom Supertemps Ltd Full time

Showcase your passion towards customer service within a well-established, caring organisation. Provide support to the authority and its service users in a role that will lead you into a new career

In the Customer Advisor job, you will be:

  • First point of contact for all customers requiring tenant advice and guidance
  • Responding to any requests, queries or complaints, offering a range of solution options, advice and referring to other services
  • Administering applications and supporting customers through the full process
  • Providing and assisting with general administration activities including monitoring, updating and maintaining records, typing and sending letters, emails etc.

To be considered for the Customer Advisor job you must have:

  • Previous experience working within a customer focused / call centre environment
  • Welsh speaking is essential for this post
  • Knowledge and experience of office practices
  • Strong IT skills including Microsoft Office packages
  • Accuracy and attention to detail in data entry
  • Interpersonal skills, to deal sensitively, calmly and professionally with customers experiencing difficulties

This is a full time position working 30 hours per week on a permanent basis. You'll be based in Abergele and in return you will receive an annual salary starting from GBP24,042 plus benefits.


If you are an ambitious individual looking for your next challenge then we would love to hear from you today




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