Application Support Analyst
3 weeks ago
Job Title: Application Support Analyst
Location: London (2 days per week on-site)
Salary : £45,000 (Flexible DOE)
Industry: Insurance
Job Type: Full-time
Gravitas Recruitment Group is proud to partner with an esteemed insurance client in their search for an Application Support Analyst.
About the Role:
As a Application Support Analyst, you will play a vital role in ensuring the smooth operation of a diverse portfolio of applications. Your technical expertise will be essential in troubleshooting and resolving issues while collaborating closely with a supportive team.
Key Responsibilities:
- Provide efficient application support for a range of 50-60 applications.
- Utilize your skills to troubleshoot and resolve technical issues.
- Manage and document support requests through ticketing tools such as ServiceNow.
- Collaborate with senior team members and 3rd party application support vendors.
- Assist in the decommissioning of legacy applications and support cloud migration initiatives.
Qualifications:
- Experience working in an application support role supporting business application / software
- Experience with .Net framework, SQL, and SSIS (troubleshooting & de-bugging)
- Strong communication and problem-solving skills.
- Experience with ticketing tools, particularly ServiceNow.
- Previous experience in the insurance industry is an advantage.
Please apply now to be considered.
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