Private Medical Insurance Executive

2 months ago

Cosham, United Kingdom Dynamite Recruitment Full time
Private Medical Insurance Executive
Location: Portsmouth – after probation you will have the opportunity to work 3 days from home and two days in the offices per week
Hours of work: You will work 40 hours per week on a shift rota between 7.45AM and 8.45PM, Monday to Sunday
Salary:£up to £27000 rising to £29500
*Plus, fantastic benefits which include the following
An opportunity for a pay increased based solely on set goals and KPIs.
Hybrid working- after probation has been completed 
Great training program
Free car parking Dynamite recruitment is proud to be working with a UK based service provider who are looking to recruit a Customer Service Advisor to join their Private Medical insurance team . 
This is a really interesting team and role whereby no two calls or days will be the same and requires someone who has the ability to tackle various enquiries in a challenging role at times.
 
Due to this position being specialist you will need either PMI / Private Medical insurance experience or Private Health Insurance Experience
As a Customer Service Executive/ PMI Executive your tasks will include the following:
Assist a specialist private medical insurance team with managing client enquiries via email and on the telephone.
Looking after a portfolio of  cases from start to finish
Taking fill ownership of the clients needs from the initial call through to completion and anything in-between.
Dealing with emergencies in "real time" , calming those who are panicked and managing expectations with empathy 
Prioritising workload in terms of deadlines and importance
Cross checking private medical insurance documents 
Liaising with third parties both internally and externally to manage expectations.
To complete high volumes of highly important administration to support with each client need.
To manage vulnerable , panicked and challenging people and ,  circumstances with professionalism
To ensure that you meet with compliance. The ideal Customer Service Executive/PMI Executive will have/be
Must have PMI/ Private medical or Private healthcare experience
Call handing, call centre, customer support experience previously.
Will ideally have coordinated and supporting a customer from start to finish.
Will have good communication skills and experience.
Will have the ability to multitask when under pressure.
Will be able to prioritise.
Will have good administration skills and experience.
Be fully competent in using Microsoft Office To be considered please submit your CV asap

  • Customer Support Executive

    2 months ago

    Cosham, United Kingdom Amour Recruitment Full time

    **Amour Recruitment** is excited to be working with a great company based near **Portsmouth **who is seeking positive **Customer Support Executives **to join their established team. Are you enthusiastic and will always go that extra mile to deliver exceptional customer service? If so, this role is prefect for you!! **Key Responsibilities**: - As the first...

  • Insurance Handler

    3 months ago

    Cosham, United Kingdom Paragon Advance Full time

    **Job Summary** **Job Summary** FCC Paragon is a growing and dynamic, independently owned company which offers diverse products and services within the property, lettings and insurance industry. Established as one of the leading tenant referencing companies within the market place, we have been providing services to the Residential Lettings Industry for...

  • Insurance Handler

    3 months ago

    Cosham, United Kingdom Paragon Advance Full time

    **Job Summary** **Job Summary** FCC Paragon is a growing and dynamic, independently owned company which offers diverse products and services within the property, lettings and insurance industry. Established as one of the leading tenant referencing companies within the market place, we have been providing services to the Residential Lettings Industry for...

  • Mehanical Project Manager

    2 months ago

    Cosham, United Kingdom ARM Full time

    Mechanical Project Manager Hampshire Up to £65k + car allowance My client who is a leading M&E Contractor with a 44-year history or delivering projects is looking to recruit a Mechanical Project Manager. Job Purpose: Ownership and management of allocated projects through collaboration with the client, project delivery team and supply chain. Implement,...

  • Electrical Project Manager

    2 months ago

    Cosham, United Kingdom ARM Full time

    Electrical Project Manager Hampshire based Up to £65k + car allowance My client who is a leading M&E Contractor based out of Hampshire are looking to recruit an Electrical Project Manager for their Major Projects team. Job Purpose: Ownership and management of allocated projects through collaboration with the client, project delivery team and supply...

  • Mehanical Project Manager

    2 months ago

    Cosham, United Kingdom ARM Full time

    Mechanical Project ManagerHampshireUp to £65k + car allowanceMy client who is a leading M&E Contractor with a 44-year history or delivering projects is looking to recruit a Mechanical Project Manager.Job Purpose:Ownership and management of allocated projects through collaboration with the client, project delivery team and supply chain. Implement, control...

  • Electrical Project Manager

    2 months ago

    Cosham, United Kingdom ARM Full time

    Electrical Project ManagerHampshire basedUp to £65k + car allowanceMy client who is a leading M&E Contractor based out of Hampshire are looking to recruit an Electrical Project Manager for their Major Projects team.Job Purpose:Ownership and management of allocated projects through collaboration with the client, project delivery team and supply chain....

  • Managing Quantity Surveyor

    3 weeks ago

    Cosham, United Kingdom ARM Full time

    Managing Quantity Surveyor (Mechanical and Electrical) Hampshire based My client is a Mechanical and Electrical Services Contractor and is actively seeking to recruit an experienced Managing Quantity Surveyor. The Managing Quantity Surveyor will play a pivotal role in overseeing all aspects of the quantity surveying. This position requires a strategic...

  • Customer Service Advisor

    2 months ago

    Cosham, United Kingdom Dynamite Recruitment Full time

    Customer Service Executive/Claims    Hours: Shifts between 8AM-8PM & 1 in 6 Saturdays  Location: Portsmouth – you will be able to do Hybrid working once training has been completedStart Date: Immediate start date required  Salary: Up to £25,000 rising to £29,500Free on-site parking  Free Health Cash Plan for cover towards treatment for dental,...

  • Finance Team Leader

    3 months ago

    Cosham, United Kingdom Venture Recruitment Partners TA Chilworth Partnership Ltd Full time

    Our client, an international privately owned organisation, is looking for a Finance Team leader to join their team in Portsmouth. The purpose of this role is to deliver accurate financial and insurance data and report to both internal and external stakeholders across the wider business. This is a great opportunity for a tenacious individual to achieve both...

  • IT Transformation Senior Planner

    3 weeks ago

    Cosham, United Kingdom ARM Full time

    IT Transformation Senior Planner Full Time 12 Month FTC Hybrid (3 days per week in Portsmouth HQ) £55-60K basic + benefits Are you an experienced IT Transformation Planner looking for a new challenge? Do you have a background in IT Transformation or large-scale IT Change initiatives around cloud migration, digital transformation, and legacy system...

  • IT Transformation Senior Planner

    3 weeks ago

    Cosham, United Kingdom ARM Full time

    IT Transformation Senior Planner Full Time Permanent Hybrid (3 days per week in Portsmouth HQ) £55-60K basic + benefits Are you an experienced IT Transformation Planner looking for a new challenge? Do you have a background in IT Transformation or large-scale IT Change initiatives around cloud migration, digital transformation, and legacy system...