Billing Admin/ Helpdesk Admin

4 weeks ago


Nationwide, United Kingdom Your Construction Recruitment Full time
HELP DESK/ BILLING
Your construction Recruitment are proud to be working with a successful and forward-thinking company to bring you this unique opportunity as an employed Helpdesk/ Billing administrator
Are you looking for stability, career progression and a fantastic team environment?
Salary: £26k - £32k
Location: Swindon
Job Duties Include:
·
Scheduling and reporting of Maintenance plans including programming of CAFM system in line with SFG, HTM and other guidance.
·
Supporting clients with all incoming helpdesk queries, via telephone, email and our
·
CAFM system
·
Arrange for PPM schedule and Reactive maintenance to be completed.
·
Maintain formal and informal communication with managers related to services activities/ working group.
·
Develop good working relationships with staff at all levels
·
Assist with setting up accounts with new suppliers and sub-contractors
·
Coordinate with operations and finance teams to ensure accurate and timely billing of services provided.
·
Handle billing inquiries and disputes, providing solutions in a professional and timely manner.
·
Prepare and issue invoices, credit notes, and other billing documents.
·
Generate regular reports on contract status, billing discrepancies, and client feedback for management review.
·
Facilitate the onboarding process for new contracts, including documentation, data entry, and system updates.
·
Assist in the development and implementation of policies and procedures to improve
·
efficiency in contract management and billing processes.
Requirements:
Experience in a similar role
Full UK Driving Licence
Experience working within the FM industry
Drive and ambition to progress
High attention to detail

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