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Property Manager Team Leader
3 months ago
Salary: Basic £35,000 + Quarterly Bonus
Our client is an independent, award-winning estate agent based in South East London, renowned for its exceptional, experience-based housing services tailored to local communities. With a strong reputation for excellence and growth, they are now seeking a dynamic and experienced Property Manager Team Leader to join their bustling head office.
As a Property Manager Team Leader: you will be integral in overseeing the property management team, driving performance, and maintaining the highest standards of service. Your role will focus on maximizing income opportunities, enhancing operational efficiency, and fostering robust client relationships.
Key Responsibilities:
Maximize Income Opportunities: Drive current and future income potential by ensuring the team focuses on referrals and recommendations.
Performance Monitoring: Oversee and assess team performance against targets and service levels.
Process Improvement: Implement and reinforce changes to processes and systems to enhance efficiency and effectiveness.
Team Management: Lead and provide direction to a team of 3-6 property managers.
Problem Resolution: Investigate and resolve queries and issues in a timely manner.
Supplier Liaison: Coordinate with third-party suppliers to arrange necessary works.
Client Relationship Building: Develop and nurture strong relationships with key clients.
Negotiation: Act as an intermediary between landlords and tenants to address issues and negotiate terms. Ideal Candidate:
ARLA Qualification: Desirable but not essential.
Communication Skills: Excellent telephone communication skills.
Administrative Skills: Accurate and efficient administrative abilities.
Organizational Skills: Highly organized with acute attention to detail.
Adaptability: Quick to learn and adhere to procedures.
Customer Service Experience: Previous experience in customer service is required.
Stress Management: Ability to remain calm and positive under pressure. Benefits:
Career Development: Opportunity to build a successful career within a rapidly expanding, award-winning company & Joining a brand new team
Dynamic Environment: Work within a vibrant and busy sales atmosphere. Application Process: Interested candidates should contact Nico Gaballonie at Rayner Personnel via phone at (phone number removed) or email their CV to (url removed).
Please Note: Rayner Personnel – Property Recruitment is acting as a recruitment agency for this role. By applying, you consent to Rayner Personnel processing and storing your data for job search purposes
