Performance Manager

1 month ago


London Area, United Kingdom Hearts & Science Full time

The opportunity:


Hearts & Science International are recruiting for a talented Performance Manager to work on one of the most prestigious automotive companies in the world.


They will manage the global digital performance programme as a senior stakeholder, working directly with clients as well as a range of internal teams across the digital ecosystem and internationally, across 30+ markets.


This is a fantastic opportunity to directly impact the clients business growth, via digital innovation and a comprehensive always on digital performance strategy, as part of a growing team.


The role:


Driving digital performance:


  • to day collaboration with local Hearts & Science teams to help them identify and implement performance enhancing solutions and learnings from across markets
  • with digital channel teams (search, social, programmatic) to ensure best in class campaign setup, execution, and optimisation across channels, with a consistent strategy shared between them.
  • and hold teams accountable for a daily drumbeat of performance dashboard analysis, evaluation, optimisation and insight. Analyse performance data daily and form optimisation plans with relevant channel teams.
  • digital channel roadmaps and optimization frameworks and develop innovative targeting and creative options in conjunction with channel teams.
  • global and market teams accountable to performance roadmap.
  • Join and contribute to the global Heart’s performance community and work with global performance lead to fast track adoption of beneficial global support and to share regional success
  • Escalate support required from global Hearts & Science and JLR clients.


R.A.C.E performance optimisation programme:


  • Focused on ‘quick win’ digital improvements in digital - leading the end to end process globally and holding market internal teams accountable for their input/actions/optimisations.
  • Primary R.A.C.E performance point of contact for client, with direct engagement from the leadership team.
  • Drive recommendations through performance analysis and collaboration with channel teams, and ensuring learnings are implemented by all markets globally.
  • Set the standard for regional performance reporting and evaluation case studies. Aim for a conveyer belt of best-in-class case studies, dial shifting performance. improvements and award worthy approaches, linking results to business outcomes.
  • Evaluate performance from a macro perspective to lead cross channel budget optimisations.
  • Manage processes to ensure seamless collaboration and awareness, including managing JIRA board process (JIRA experience beneficial but not necessary).


Performance planning and reporting:


  • alongside planning and digital channel teams to consolidate a single performance campaign response to brief and deliver to client.
  • to global performance planning processes to ensure markets adhere to global guidance.
  • a performance forecasting and budget approval processes, utilising a clearly defined data driven methodology and process.
  • optimisations within multichannel digital performance campaigns to and ensure consistent output in collaboration with digital teams.
  • a regular drumbeat of short and long term performance reports that provide actionable and digestible insights for clients.


This is a fast-paced environment, working and connecting with some of the industry’s best marketing and advertising professionals all around the world. This position reports to the Performance Lead, working closely with the global teams based in London.


Be Your Best Statement

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at to let us know how we can support you.

DE&I statement

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented. We will process your personal data in accordance with our Recruitment Privacy Notice which is available on


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