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Facilities Support worker

2 months ago

Andover, United Kingdom Hampshire Hospitals NHS Foundation Trust Full time
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
Covering shifts for the following services on the Andover sites. Catering, Domestic services and Portering. Will need to be able to work flexible hours, be physically fit to undertake manual tasks. Be able to work in shift patterns including weekends and bank holidays
Main duties of the job
The Facilities Support Worker role will carry out a range of duties associated with the provision of cleaning, food service and general Portering support activities including patient transfer between departments/wards.
The role is very hands-on, providing facilities support services to the departments and wards at Andover War Memorial Hospital.
The role offers good variety and a great opportunity to learn about the different services and departments within the facilities family.
Working for our organisation
We provide enhanced hours for working Saturdays and Sundays as well as enhanced pay for bank holidays
Hampshire Hospitals NHS Foundation Trust offers a wide range of support for health and wellbeing services to support you in the workplace
Detailed job description and main responsibilities
Portering Duties
The safe movement of people and goods including (but not limited to):
  • General Portering duties such as Patients moves (including babies, children, and adults).
  • Portering of mail, medical records, pharmacy supplies, bloods, specimens, supplies., waste, linen, furniture.
  • Patient meal delivery to ward areas.

Domestic Duties
  • General domestic cleaning functions high / low level dusting, vacuuming, mopping, floor scrubbing and drying with floor machines, floor burnishing, deep cleaning and HPV set up.
  • Prepare and provide patient hot and cold drinks to patients in ward areas or as otherwise directed.

Catering Duties
  • General kitchen support duties such as washing up, cleaning down, moving, and rotating stock items and food.

preparation such as preparation of sandwiches, salads, fruits and beverages for restaurant and hospitality function.
  • Food service and food replenishment and cash handling till operator, within the restaurant when required.
  • General cleaning to front of house servery area, tables, crockery, cutlery, vending machines.

Person specification
Training & Qualifications
Essential criteria
  • Good general education at GCSE level or equivalent.
  • Entry Level 3 standard Literacy and Numeracy
  • Basic Food Hygiene Certificate or willingness to undertake
  • Level 2 Certificate in Understanding Nutrition and Health or willingness to undertake

Desirable criteria
  • Customer care training
  • NVQ.
  • Dementia training

Experience & Knowledge
Essential criteria
  • Knowledge of manual handling and health and safety regulations.
  • Knowledge of Infection Control procedures.
  • Knowledge of COSHH regulations.
  • In depth knowledge of food allergens
  • Willingness to learn

Desirable criteria
  • Experience of working in a healthcare environment.
  • Experience in using floor machinery

Skills & Ability
Essential criteria
  • Autonomous application of knowledge, skills, and experience.
  • Ability to communicate effectively with patients, ward staff and visitors.
  • Ability to work well as part of a team.
  • Ability to use a computer to a basic level
  • Ability to record written information accurately Ability to communicate and build relationships with colleagues

Other Specific Requirements
Essential criteria
  • Work flexible hours to meet the workload to of the organisational needs.
  • Travel across site as there will be occasional need to support service elsewhere across the service group (for escalation and training purposes).
  • Be Physically fit, able to undertake manual tasks such as lifting, pushing, stretching, bending and being on feet for long periods.
  • Be able to work in shift patterns, including nights, weekends, and bank holidays.
  • Basic understanding of an hospital environment, flexible and willing to learn new skills within the facilities envelop. Be a team player, organised and have good levels of communication. Being a people person at heart with a can-do attitude.
  • Experience in a health care setting or working in a large organisation would be beneficial, training provided for the right person.

Our commitment to you:
We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
The paperwork:
  • HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
  • Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
  • All new staff will be subject to a probationary period covering their first six months in post.
  • In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
  • This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.

Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
  • Facilities Support Worker at Andover War Memorial Hospital (PDF, 304.2KB)
  • HHFT Employee Rewards & Benefits (PDF, 723.8KB)