Events Account Executive

4 weeks ago

Farringdon, United Kingdom Audience Full time
Title: Experience Account Executive

Reports to:

Experience Account ManagernSalary:

CompetitivenRoutine working location:

Farringdon, London UK (3 days in office, 2 days WFH)

About AudiencenDesigners of award-winning, record-breaking brand experiences.nWe are a creative engagement agency using evidence-based, human-centred design to create real-world and digital experiences. We work with brands and businesses to push the boundaries of what’s possible, keeping human connectivity at the centre and going beyond IRL restrictions.

Recent awards include The Drum - Best Brand Activation 2022, and Micebook - Best Agency 2023. Since opening our doors in 2014, we have worked with some of the world’s most loved brands, companies and countries in the UK and beyond.n__

Our values

Impactful:

strategic effectiveness, standout creativity and innovation.nAs a team, we are driven by finding solutions, being perceptive to client needs and sparking a connection with audiences.

United:

inclusivity, teamwork, honesty, accountability and integrity.nAs a place of work, we strive to empower individual voices and respect each other. We invest in staff growth to promote professional skills and nurture an inclusive environment to ensure all team members feel welcome regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Rock solid:

detail-focused execution, clear communication, memorable results.nWe ensure we are dependable across strategy, creativity and production in our project delivery. Delighting with excellence at every stage.n__

The teamnAt Audience, our team are versatile and hands-on; as a company, we value the following skills and qualities:

Open communication style and accountable attitudenProactive problem solvernSelf-motivated and comfortable working both independently and as part of a larger teamnPay close attention to detail, no matter what the tasknPrioritising tasks thoughtfully and assigning resources accordinglynComfortable working across multiple account teams and multiple projects simultaneouslynWilling to ask questions, highlight support needs and make suggestionsn__

The role

The core agency model is split into four departments:nClients & Strategy (Client Servicing (Account/Project management), Strategy)nProduct Operations (Production and Studio)nNew Business Development and MarketingnHQ (Operations, Finance, HR)

This role sits in the Clients & Strategy department on one of our account teams.n__

How will you achieve success?

Key ResponsibilitiesnDay-to-day responsibility for supporting the AM and AD with the delivery of events and experiential activations, all to bring to life our client’s brand and key messages for their key target audiencesnDevelop an understanding of our client's objectives, demonstrated in strategically led solutions through to data-led reporting of project ROInSupporting the AM and AD with the design of proposals through collaboration with internal teams, including the scoping of internal/external resources and collation of deliverables in line with the project timeline against client briefsnWorking closely with the relevant internal teams to ensure all activation plans are proactively delivered to the highest standardsnMaintaining the highest client management standards in line with Service Level Agreements (response times, status reports, contact reports, etc.)nDesk research to support ideation for event and experiential activation designnSupporting with project management and writing internal briefs for other teams (e.g. Production and Studio)nSupporting with the timely management and tracking of activation budgets, ensuring all deliverables are executed within the agreed budget levelsnUndertake other responsibilities within your capabilities, if required

What we are looking for

We encourage our teams to go through consistent training and self-improvement. We encourage you to bring ideas for your self-development, but as a start, we are looking for candidates with industry experience working at the entry-level.nAppropriate account management experience is desired, preferably working within similar creative engagement agencies (experiential / events)nUnderstanding of project management and client management skillsnA strong team player with good communication skills and a passion for working with clients and in the creative industry who can support the AM with project deliverynThe ability to be agile and adapt to the ever-changing landscape of events and experiential

The following skills are desirable but not essential:nGoogle Workspace and Microsoft Officen__

Expect from Us

The tools to do your job effectively, including your own MacBook and Pixel phonenA vibrant central London office with free breakfast and generously stocked kitchennBring your dog to work days (Mon & Tues)nWorking from home and a home office allowancensupportive and friendly work environment with regular team socials, meals, trips and experiences, including away days, summer activities, company birthdays and volunteering daysnGuided career progression and £500 personal training allowance per yearnLife insurance from day 1 and enhanced parental leave once you’ve worked with us for 2 yearsnCycle-to-work scheme, leased electric car options and eye tests on usnRelaxed dress codenNormal working hours are 9 a.m.–6 p.m., but we have flexible start/finish times when you’re in the office, with 5 pm Friday finishes all year round and 4pm summer Fridaysn20-day holiday pro rata (plus bank holidays) as well as:nExtra days off between Christmas and New Year (usually around 3/4 days)nExtra day holiday per year of commitment (up to 5 years)nExtra day holiday for your birthday, wedding or if you’re moving house

When making an application, we strongly encourage people from underrepresented groups to apply. If you have any questions or a disability or special need that requires accommodation, please let us know by contacting

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