Events Account Executive

3 weeks ago

Farringdon Greater London, United Kingdom Audience Full time
Job Description

Title: Experience Account Executive

Reports to: Experience Account Manager

Salary: Competitive 

Routine working location: Farringdon, London UK (3 days in office, 2 days WFH)

About Audience

Designers of award-winning, record-breaking brand experiences.

We are a creative engagement agency using evidence-based, human-centred design to create real-world and digital experiences. We work with brands and businesses to push the boundaries of what’s possible, keeping human connectivity at the centre and going beyond IRL restrictions.

Recent awards include The Drum - Best Brand Activation 2022, and Micebook - Best Agency 2023. Since opening our doors in 2014, we have worked with some of the world’s most loved brands, companies and countries in the UK and beyond.

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Our values

Impactful: strategic effectiveness, standout creativity and innovation.

As a team, we are driven by finding solutions, being perceptive to client needs and sparking a connection with audiences.

United: inclusivity, teamwork, honesty, accountability and integrity.

As a place of work, we strive to empower individual voices and respect each other. We invest in staff growth to promote professional skills and nurture an inclusive environment to ensure all team members feel welcome regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Rock solid: detail-focused execution, clear communication, memorable results.

We ensure we are dependable across strategy, creativity and production in our project delivery. Delighting with excellence at every stage.

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The team

At Audience, our team are versatile and hands-on; as a company, we value the following skills and qualities:

  • Open communication style and accountable attitude
  • Proactive problem solver
  • Self-motivated and comfortable working both independently and as part of a larger team
  • Pay close attention to detail, no matter what the task
  • Prioritising tasks thoughtfully and assigning resources accordingly
  • Comfortable working across multiple account teams and multiple projects simultaneously
  • Willing to ask questions, highlight support needs and make suggestions

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The role

The core agency model is split into four departments: 

  • Clients & Strategy (Client Servicing (Account/Project management), Strategy)
  • Product Operations (Production and Studio) 
  • New Business Development and Marketing 
  • HQ (Operations, Finance, HR)

This role sits in the Clients & Strategy department on one of our account teams.

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How will you achieve success? 

Key Responsibilities 

  • Day-to-day responsibility for supporting the AM and AD with the delivery of events and experiential activations, all to bring to life our client’s brand and key messages for their key target audiences
  • Develop an understanding of our client's objectives, demonstrated in strategically led solutions through to data-led reporting of project ROI
  • Supporting the AM and AD with the design of proposals through collaboration with internal teams, including the scoping of internal/external resources and collation of deliverables in line with the project timeline against client briefs 
  • Working closely with the relevant internal teams to ensure all activation plans are proactively delivered to the highest standards 
  • Maintaining the highest client management standards in line with Service Level Agreements (response times, status reports, contact reports, etc.)
  • Desk research to support ideation for event and experiential activation design 
  • Supporting with project management and writing internal briefs for other teams (e.g. Production and Studio)
  • Supporting with the timely management and tracking of activation budgets, ensuring all deliverables are executed within the agreed budget levels
  • Undertake other responsibilities within your capabilities, if required

What we are looking for

  • We encourage our teams to go through consistent training and self-improvement. We encourage you to bring ideas for your self-development, but as a start, we are looking for candidates with industry experience working at the entry-level. 
  • Appropriate account management experience is desired, preferably working within similar creative engagement agencies (experiential / events) 
  • Understanding of project management and client management skills
  • A strong team player with good communication skills and a passion for working with clients and in the creative industry who can support the AM with project delivery 
  • The ability to be agile and adapt to the ever-changing landscape of events and experiential

The following skills are desirable but not essential:

Google Workspace and Microsoft Office

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Expect from Us 

  • The tools to do your job effectively, including your own MacBook and Pixel phone
  • A vibrant central London office with free breakfast and generously stocked kitchen 
  • Bring your dog to work days (Mon & Tues)
  • Working from home and a home office allowance
  • supportive and friendly work environment with regular team socials, meals, trips and experiences, including away days, summer activities, company birthdays and volunteering days
  • Guided career progression and £500 personal training allowance per year
  • Life insurance from day 1 and enhanced parental leave once you’ve worked with us for 2 years
  • Cycle-to-work scheme, leased electric car options and eye tests on us
  • Relaxed dress code 
  • Normal working hours are 9 a.m.–6 p.m., but we have flexible start/finish times when you’re in the office, with 5 pm Friday finishes all year round and 4pm summer Fridays 
  • 20-day holiday pro rata (plus bank holidays) as well as: 
  • Extra days off between Christmas and New Year (usually around 3/4 days)
  • Extra day holiday per year of commitment (up to 5 years) 
  • Extra day holiday for your birthday, wedding or if you’re moving house

When making an application, we strongly encourage people from underrepresented groups to apply. If you have any questions or a disability or special need that requires accommodation, please let us know by contacting jobs@audience.co.uk

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