Conference & Events Account Executive

4 weeks ago

Farringdon Devon, United Kingdom Audience Full time

Title: Experience Account Executive
Reports to: Experience Account Manager
Farringdon, London UK (3 days in office, 2 days WFH)

Designers of award-winning, record-breaking brand experiences.
We are a creative engagement agency using evidence-based, human-centred design to create real-world and digital experiences. We work with brands and businesses to push the boundaries of what’s possible, keeping human connectivity at the centre and going beyond IRL restrictions.

Recent awards include The Drum - Best Brand Activation 2022, and Micebook - Best Agency 2023. Since opening our doors in 2014, we have worked with some of the world’s most loved brands, companies and countries in the UK and beyond.
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We invest in staff growth to promote professional skills and nurture an inclusive environment to ensure all team members feel welcome regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We ensure we are dependable across strategy, creativity and production in our project delivery. as a company, we value the following skills and qualities:

Comfortable working across multiple account teams and multiple projects simultaneously
Willing to ask questions, highlight support needs and make suggestions
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Clients & Strategy (Client Servicing (Account/Project management), Strategy)
This role sits in the Clients & Strategy department on one of our account teams.
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Day-to-day responsibility for supporting the AM and AD with the delivery of events and experiential activations, all to bring to life our client’s brand and key messages for their key target audiences
Develop an understanding of our client's objectives, demonstrated in strategically led solutions through to data-led reporting of project ROI
Supporting the AM and AD with the design of proposals through collaboration with internal teams, including the scoping of internal/external resources and collation of deliverables in line with the project timeline against client briefs 
Maintaining the highest client management standards in line with Service Level Agreements (response times, status reports, contact reports, etc.)
Desk research to support ideation for event and experiential activation design 
Supporting with project management and writing internal briefs for other teams (e.g. Supporting with the timely management and tracking of activation budgets, ensuring all deliverables are executed within the agreed budget levels
We encourage our teams to go through consistent training and self-improvement. We encourage you to bring ideas for your self-development, but as a start, we are looking for candidates with industry experience working at the entry-level. 
Appropriate account management experience is desired, preferably working within similar creative engagement agencies (experiential / events) 
Understanding of project management and client management skills
A strong team player with good communication skills and a passion for working with clients and in the creative industry who can support the AM with project delivery 
The ability to be agile and adapt to the ever-changing landscape of events and experiential

Google Workspace and Microsoft Office
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The tools to do your job effectively, including your own MacBook and Pixel phone
~ A vibrant central London office with free breakfast and generously stocked kitchen 
~ Bring your dog to work days (Mon & Tues)
~ Working from home and a home office allowance
~ supportive and friendly work environment with regular team socials, meals, trips and experiences, including away days, summer activities, company birthdays and volunteering days
~ Guided career progression and £500 personal training allowance per year
~ Life insurance from day 1 and enhanced parental leave once you’ve worked with us for 2 years
~ Cycle-to-work scheme, leased electric car options and eye tests on us
~ but we have flexible start/finish times when you’re in the office, with 5 pm Friday finishes all year round and 4pm summer Fridays 
~20-day holiday pro rata (plus bank holidays) as well as: 
~ Extra days off between Christmas and New Year (usually around 3/4 days)
~ Extra day holiday per year of commitment (up to 5 years) 
~ Extra day holiday for your birthday, wedding or if you’re moving house


If you have any questions or a disability or special need that requires accommodation, please let us know by contacting jobs@audience.

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