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Lead Internal Quality Assurer

2 months ago

Nationwide, United Kingdom NHBC Full time
Salary: £41,000 to £50,000 + up to 10% bonus per annum
Working Location: Nationwide Opportunity
Employment Type: Full Time, Permanent
*Due to the nature of this role, a DBC background check is required, which is subject to an offer being made.
*Please note: this is a Nationwide, home-based role where travel will be required at key times in the year between NHBC Head offices, training hubs, and external providers.
As a Lead Internal Quality Assurer, you will be a dynamic individual with a passion for excellence and a track record of driving impactful change. With a keen eye for detail, coupled with strategic thinking skills to envision and implement robust quality assurance procedures. You will thrive in a collaborative environment, inspiring teams to uphold the highest standards while fostering a culture of continuous improvement with dedication to education.
What we offer:
* 27 days annual leave (plus bank holidays) and a holiday purchase scheme
* Up to £7,500 regional allowance, dependent on location
* Generous pension scheme, with an employer contribution of up to 10.5%
* Life Assurance (x4 salary)
* Subsidised private medical insurance
* Cycle to Work scheme
* Employee discounts platform, including gym discounts
* 24/7 employee assistance programme supporting your mental wellbeing
* 2 days volunteer leave
* Equalised maternity, paternity, adoption leave and pay for all new parents
* Payroll Giving, this allows you to make donations to your chosen charity through monthly pay deductions
What you’ll be doing
As a Lead Internal Quality Assurer for our NVQ provision, you will ensure a high standard of relevant assessment and teaching delivered by our teams for both apprenticeships and standalone awards. You will support your colleagues in the development and ongoing review of processes and standards to maintain Awarding Bodies approval, and meet Ofsted guidelines and ESFA funding compliance.
Maintaining a caseload of internal verification you will also coordinate that of others, oversee sampling plans for internal and consultant staff while completing observations and quality checks of assessment and teaching taking place, along with compliance and quality functions checks.
Responsibilities extend to:
Maintain training and quality improvement plans, implementing findings, monitoring long-term suitability, and adjusting for changes to regulatory or sector needs.
Liaising and consulting with customers, outside agencies, professional bodies, and government departments to ensure qualification and training programme meet their qualitative requirements and ensure quality assurance procedures are effectively maintained.
Maintaining NHBC’s accreditations, including ESFA, OFSTED, CITB, NVQ Awarding Organisations, and other bodies as appropriate.
Act as mentor lead for new assessors completing induction programme and assessor / internal verifier awards.
Ensuring that NHBCs qualifications centre manuals and other relevant policies remain current, incorporating changes to policy or rules amendments as required.
Supporting the ongoing review and development of business processes and systems used to deliver an efficient service.
Coordinating and leading NVQ standardisation days for internal and external assessor staff, contributing to and delivering best practice training for apprenticeship standardisation days as required.
The ideal candidate will have
Extensive technical knowledge of house building and the governing legislative framework it works within.
Experience working for a commercial Independent Training Provider, working with external educational organisations and regulators.
Excellent interpersonal skills and be able to negotiate/communicate and influence effectively at all levels.
KPI compliance including preparation of reports, data manipulation, and distribution of key trends.
High levels of literacy and numeracy.
Excellent attention to detail and a very strong quality-driven ethos.
Highly organised with agile and efficient working practices, thorough problem-solving ability, and investigative approach.
Experience coaching and delivering qualification programmes, with young people.
Able to ensure compliance with Awarding Organisation/Funding agencies requirements (where applicable)
Fully conversant with Word, Excel, PowerPoint, Outlook, and video conferencing with Teams, Zoom Visio, and Windows operating systems
Relevant assessment qualifications such as the following:
* D32/33, A1 or level 3 award in Assessing competence in the workplace
* Internal Verification qualification/certification such as D34, V1, TAQA (practical application) Level 4 award in Quality Assurance
* Relevant construction industry qualification at level 6 EG Construction Management Degree, NVQ Site Management or Senior Site Inspection or similar
Education and Qualifications
* A teaching qualification would be desirable
* A member of an applicable Professional Institution such as CIOB, CABE, RICS, or ability to work towards within the probationary period.
* DBS clearance required, subject to offer.
Why you should join us
At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to raise standards in housebuilding and protect homeowners.
We are a modern, lifestyle and family friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We need passionate, talented and driven people to join us on this journey.
We encourage our colleagues to work flexibly. We don’t promise we can offer you exactly what you want, but we are always happy to talk flexible working.
Your future with us
We have lots of fantastic examples across our business of people who are building their career with us. We are huge advocates of internal mobility and work hard to retain our best talent. We offer exceptional personal development and career progression opportunities. If you’re ambitious, driven and hard-working you will succeed with us. We’ll support you with full training, ongoing development, and the opportunity to gain recognised qualifications and professional memberships.
Our inclusive culture
We are committed to creating an inclusive culture that encourages everyone to bring their true selves to work. We fundamentally believe in the rights of all our employees and customers to be treated fairly, with dignity and respect, free from discrimination. We have active employee networks that support our colleagues and their allies, creating safe spaces for open conversations and the sharing of ideas.
If you need any adjustments or additional support with your application, please let our recruitment team know