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Service Delivery Manager

4 months ago

Watford, United Kingdom Addition+ Full time

We are currently recruiting for one of the UK’s Leading FMCG companies, for the role of a Delivery Service Manager . It’s an exciting new opportunity to work for a recognised leading company specialising in Retail and Digital E-commerce, they offer an outstanding experience for users by making their services/products easily accessible online, anywhere, anytime and on any device


What You Can Expect

  • Type – Permanent
  • Location – Watford
  • Salary – £55k - £75k
  • Industry – Lottery


Main Responsibilities as a Delivery Service Manager

  • Enhance deployment productivity and outcomes through optimised processes.
  • Manage budgets and resources efficiently to improve retailer satisfaction and delivery timelines.
  • Collaborate with stakeholders to develop and execute detailed deployment plans.
  • Coordinate software deployment aligned with project milestones and requirements.
  • Lead team development, risk management, and reporting to ensure successful deployment outcomes.


Experience & Skills Required

  • Demonstrated proficiency in overseeing complex project delivery, consistently achieving success from inception to completion.
  • Proven ability to lead large, multifunctional teams with diverse skill sets.
  • Skilled in leading high-performance teams focused on meeting KPIs and SLAs within tight deadlines.
  • Extensive experience in delivering exceptional customer service to clients and stakeholders.
  • Strong collaborative skills, adept at working with internal and external teams, integrating external expertise and knowledge effectively.


What’s in it For You?

  • Amazing company to work for
  • 26 days of annual leave
  • Life days – 2 days
  • 4.5% pension matched up to 8%
  • Private healthcare
  • Dental scheme
  • Eye care scheme
  • £500 wellness allowance for gyms or sports memberships etc


For further information on this Delivery Service Manager role apply below


We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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