Specialist Investigator
3 weeks ago
An exciting opportunity has arisen to join the Patient Safety Team as Patient Safety Engagement Specialist/ Investigator.
Reporting to the Quality Improvement and Investigations Lead, as part of the wider Patient Safety Team, this post is responsible for delivery of the Trust's Quality Strategy and vision to ensure 'Excellent Care for all' through the delivery of safe, effective and high quality services, that ensure the people who use our services, their families, carers and visitors receive a positive experience. Under the direction of the Quality Improvement & Investigations Lead the post holder will be responsible for providing leadership and expertise to support the engagement and involvement of those affected by patient safety incidents. This will include gathering the data for Duty of Candour compliance and the completion of Duty of Candour as required. He/she is also expected to provide compassionate engagement that prioritises and respects the needs of people who have been affected by serious patient safety events.
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
These include:o Croydon University Hospitalo Purley Hospitalo The Sickle Cell and Thalassaemia Centre in Thornton Heatho Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodsideo A minor injuries unit in New AddingtonThe Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.Excellent integrated care for you and your family, when and where you need itOur 5 key 'Here for you' promises to the people of Croydon are:o You feel cared for by helpful and welcoming staffo You feel in safe hands with highly professional staffo You feel confident in your treatment from skilled teams of compassionate clinicianso You feel we value your time with convenient appointments, minimal waiting and care closer to homeo You feel it's getting better all the time as we continue to improve our services
We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of Listening into Action as a new way of working.
GCSE (or equivalent) English Language and Maths to grade C
Evidence of continuing professional development
Quality Improvement Qualification
PSIRF/Patient Safety related training
Knowledge and experience of Quality, Patient Safety and Engagement principles
Experience of gathering and interpreting Patient Safety data
Understanding of the healthcare environment in both acute and community settings
Understanding of systems based approach to investigations and human factors in patient safety
Delivering training/teaching/presentations
Croydon University Hospital
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