Investigations Specialist, Emea Investigations

6 months ago

London, United Kingdom Amazon UK Services Ltd. - A10 Full time

A relevant degree or degree equivalent in a security-related field
- Relevant experience identifying, investigating, and resolving theft and/or fraud incidents
- Relevant experience conducting complex data as well as root cause analysis and recommending mitigations
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, particularly Excel (e.g., pivot tables, formula creation) and Word (e.g., formal written investigation reports)

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as an Investigations Specialist. In this key role, you will provide investigations as a service across Europe, Middle East, and Africa (EMEA), investigating theft and fraud incidents as well as policy violations and security-related incidents.

Key job responsibilities
- Own the intake, investigation, and resolution of theft and fraud investigations
- Create accurate and timely initial, interim, and final investigation reports
- Create investigations within the approved case management system in a timely manner
- Support the Investigations Manager and Senior Investigations Manager with difficult theft and fraud investigations

A day in the life
During the course of your work, you may be required to travel both domestically and internationally across EMEA to support other teams and business units.

About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. The Investigations team is a support function to Security and Loss Prevention Field Operations with responsibility over the management, development, and conclusion of investigative activity. Our team provides support, guidance, and direction to our customers on a broad range of investigative issues, ranging from theft of inventory, workplace incidents, and surface transportation events to complex, sophisticated fraud involving multiple bad actors, stakeholders, and marketplaces.

London, GBR | Manchester, MAN, GBR
- Relevant industry certification (e.g., Certified Fraud Examiner (CFE), Professional Certified Investigator (PCI))
- Wicklander-Zulawski Non-Confrontational Interview Accreditation (Level 1 or Level 2)
- Basic SQL knowledge as well as understanding of how to write, extract, and ingest large-scale data queries
- Relevant experience building, iterating on, and submitting investigative case files
- Driver’s license

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