Whistleblowing Specialist/investigator

2 weeks ago

London, United Kingdom M&G plc Full time

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The role holder will be part of the Speak Out team and primarily assist the Confidential Investigations Manager with confidential whistleblowing investigations. There may also be requirements to assist the Whistleblowing Operations Manager with maintaining and developing the whistleblowing programme.

The role will require analysis and understanding of complex matters ensuring whistleblowing regulations are adhered to at all times. An ability to build and maintain productive relationships across all levels of the company is key as well as being able to effectively manage several tasks at the same time.

Key Responsibilities:
As a Whistleblowing Specialist/Investigator your main responsibilities will be:

- Assist with confidential investigations including:

- Attend and where required conduct interviews and fact findings meetings
- Create interview plans and Terms of Reference
- Produce comprehensive interview notes
- Produce thorough and concise investigative reports
- Provide on-going/regular updates to Reporters etc
- Work with key stakeholders to provide confidential and appropriate feedback
- Cover for the Whistleblowing Operations Manager and the Confidential Investigations Manager where required

Key Knowledge:

- Strong communication and interpersonal skills, including confidence in interactions with colleagues at all levels;
- Good organisational/time management skills with the ability to multitask, prioritise and adapt well to change in a fast-paced, demanding environment in order to deliver team objectives;
- Robust written and verbal communication skills with the ability to influence both at all levels of the organisation and externally, engaging a wide range of stakeholders, in particular senior management;
- Credible and persuasive in ensuring the needs of our complex business are fully understood, resolve conflict and deliver tough messages;
- Excellent analytical skills with an ability to interpret complex data;
- The ability to relate to colleagues both inside and outside M&G;
- Ability to present careful, balanced and objective findings;
- IT literate;
- Strong report writing skills with a keen eye for detail.

Key Experience:

- Previous experience in a whistleblowing related role and an investigations background is essential;
- A capable individual with the relevant applicable skillset and attributes to enable them to operate both independently and as part of the team;
- Experience operating in a risk and controls related and/or project environment would be an advantage;
- Ability to proactively manage, organise and prioritise workloads in a fast-paced / demanding environment with proven problem solving skills;
- Excellent analytical skills.

Experience Level: Experienced Colleague

Recruiter: Helen Simons

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

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