Whistleblowing Specialist

2 months ago

London, United Kingdom M&G plc Full time

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we’re looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The role holder will work closely with the Whistleblowing Operations Manager to assist with maintaining and developing the whistleblowing programme.

Job Description Summary:

- Supporting the Whistleblowing Operations Manager in promoting the Speak Out programme and dealing with whistleblowing matters including:

- Liaising with whistleblowers and Subjects in a confidential and discreet manner;
- Assisting with the triage and case creation of whistleblowing matters;
- Ensuring that all case records are updated and maintained in accordance with the Speak Out Desk Top Procedures;
- Ensuring all Key Control Assessments and other Risk controls are managed and updated where required;
- Assisting with relationship management for other entities that are part of the whistleblowing programme;
- Assisting with the production of Management Information and reporting
- Assisting with the roll out and management of the mandatory whistleblowing training for people managers;
- Helping with any ad-hoc or on-going projects and awareness campaigns;
- Assisting with delivering ad-hoc training sessions;
- Assisting with the confidential retaliation monitoring process;
- Helping with the monitoring for any regulatory/legislative changes and follow-up actions as required;
- Assisting with the implementation of the whistleblowing programme where required for new entities;
- Attending meetings with Navex (service supplier) and other key business stakeholders.

Key Skills:

- Ability to operate discreetly and maintain confidentiality at all times;
- Good organisational/time management skills with the ability to multitask, prioritise and adapt well to change in a fast-paced, demanding environment in order to deliver team objectives;
- Strong report writing skills with a keen eye for detail;
- Creative thinker;
- Strong communication and interpersonal skills, including confidence in interactions with colleagues at all levels;
- Robust written and verbal communication skills with the ability to influence both at all levels of the organisation and externally, engaging a wide range of stakeholders, in particular senior management;
- IT literate.

Key Knowledge and Experience:

- Previous experience in a whistleblowing related role and an investigations background is desirable;
- A capable individual with the relevant applicable skillset and attributes to enable them to operate both independently and as part of the team;
- Ability to proactively manage, organise and prioritise workloads in a fast-paced / demanding environment with proven problem solving skills;
- Experience operating in a risk and controls related and/or project environment would be an advantage;
- Excellent analytical skills.

Qualifications:

- University degree (or equivalent) and/or relevant professional experience

Experience Level: Experienced Colleague

Recruiter: Helen Simons

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

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