Lead Support Worker

2 days ago

Penzance, United Kingdom Home Group Full time
Lead Support Worker
Penzance (Roscadghill) also work in the community in the old Penwith area from Hayle down to Land's End.
Permanent, full time (37.5 hpw)
Pay £12.61 to £13.36 per hour (£24,664 to £26,123 per annum) and great benefits including Health Cash Plan
Home, a place where you belong
Want to be part of a team that really cares and empowers you to help change a customer's life for the better? As our Lead Support Worker, you'll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community. You'll make a big difference each day as you help our customers achieve their hopes and aspirations. Amazing we know
Typical day as a Lead Support Worker (known by us as Coordinator)
  • Creating support plans with your customers and working with other Lead Support Workers to coordinate our small team of Support Workers working to the plans.
  • Our customers' needs include Mental Health/emotional wellbeing needs and substance abuse issues. You may also work with customers with an acquired brain injury and those with high-risk behaviours, such as hoarding and self-neglect
  • Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups. There's no rushing from one customer to the next here Plenty of time to collaborate with colleagues too.

Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Places to Work in the UK
You bring
  • Passion to support our customers to live their best life, working collaboratively with an eye for detail.
  • Experience of creating person-centred support plans and supporting colleagues in working to the plans.
  • Experience of coordinating and assessing customer referrals.
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
  • To get from A to B during your working day you'll need access to a vehicle, If you have a car etc. it will need to be insured for business purposes. The great news is that we'll pay your mileage (yes even 20p per mile for Bikes)

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review
Our team
You'll join Eddy who has been with Home Group for 27 years, (so we must be doing something right), and our Empowering Independence West Cornwall (EI West) team, we're super passionate about what we do We're really proud of the support we give to customers to reach their goals and about celebrating their achievements and numerous successful outcomes. We're a supportive bunch and like to be outdoors whether that's having a BBQ in the garden with customers, taking a lunch time walk (our office is right on the edge of the countryside), swimming in the sea and walking our dogs before or after work or the occasional healthy walk along the coast organized by our Health coach.
Job details
  • Flexible working hours (or we're open to agreeing a work pattern with you)Where we're flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • Some weekend work may be required on a rotated basis, but we ask for volunteers first.
  • After your probationary period you will have the opportunity to become an out of hour's On-Call responder (paid at £50 for the first hour or part of the hour then at your usual rate of pay should the call out take longer).
  • Although you'll lone work, we do get together regularly for training and team meetings.
  • Able to use technology to update support plans, complete online learning and to collaborate with colleagues.
  • You'll need an Enhanced DBS check done and we pay for that.

A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work
What's in it for you?
  • 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
  • Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when you're ready for the next step in your career, you can grow with us
  • Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more about our benefits on our website.

Find out more
Click APPLY NOW to see our Support Coordinator Job Description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at

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