General Election

3 weeks ago

City of Westminster, United Kingdom AKTON Resourcing Ltd Full time
General Election - Customer Service Advisor
Westminster
Full time: 36.00/hrs a week
£19/hr
Start date: ASAP
AKTON Recruitment is working closely with the local authorities and we are looking for a Cuso0tmer Service Advisor in the Westminster area to join their team as part of a short term contract to help out during the General Election period.
Short-Term Role Covering Electoral Services and General Queries for the General Election
Work location: Onsite in Victoria
Duration: 6 Weeks
Job Description:
We are seeking two individuals to provide high-quality customer service to both internal and external customers through various contact channels, including telephony, email, social media, and web chat.
Key Responsibilities:
* Deliver excellent customer service.
* Maintain and develop knowledge and skills to support first-contact resolution for customer inquiries.
* Actively participate as part of the Customer Service team to manage customer contact.
* Embrace continuous improvement initiatives to enhance the customer journey.
Essential
Experience:
* Proven experience in delivering excellent customer service.
* Experience in a fast-paced, target-driven environment, capable of meeting targets and deadlines under daily pressure.
* Experience in handling difficult customers and maintaining professionalism in resolving their concerns/meeting their needs.
Desirable
Experience:
* Experience working within the public sector.
* Experience in service delivery in a contact centre or customer-facing environment.
* Customer-focused with the ability to communicate effectively with stakeholders internally and externally.
* Well-developed questioning and listening skills, with the ability to communicate with empathy and clarity by phone and across digital platforms.
* Proficient in written and spoken English.
* Effective use of communication skills and reinforcement techniques to confirm understanding during non-facing customer interactions.
* Demonstrates patience and calmness when dealing with customer conflict and challenges.
* Ability to quickly understand and respond to customers' needs, showing empathy and understanding.
* Confident in using a range of digital platforms to resolve customer queries.
* Ability to use an appropriate tone of voice in all communications that reflect the organisation's brand.
* Good keyboard skills, accuracy, and attention to detail.
* Enthusiastic team player with a positive and flexible approach.
* Ability to acquire knowledge quickly and handle diverse inquiries of varying difficulty.
Qualifications: None specified
________________________________________
If you are passionate about providing excellent customer service and are looking for a short-term role with a dynamic team, we would love to hear from you

  • General Election

    4 weeks ago

    City of Westminster, United Kingdom AKTON Resourcing Ltd Full time

    General Election - Customer Service Advisor Westminster Full time: 36.00/hrs a week £19/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Cuso0tmer Service Advisor in the Westminster area to join their team as part of a short term contract to help out during the General Election period....

  • General Election Customer Service Advisor

    4 weeks ago

    Westminster, United Kingdom Deekay Technical Full time

    Short-Term Role Covering Electoral Services and General Queries for the General Election Work location: Onsite in Victoria Duration: 6 Weeks Positions Available: 2 Key Responsibilities: - Deliver excellent customer service. - Maintain and develop knowledge and skills to support first-contact resolution for customer inquiries. - Actively participate as part...

  • Housing Strategy Manager

    2 months ago

    City of Westminster, United Kingdom CPR Full time

    Interim Housing Strategy Manager Location: London Salary: £443.10 per day umbrella We are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector. This...

  • Housing Strategy Manager

    2 months ago

    City of Westminster, United Kingdom CPR Full time

    Interim Housing Strategy ManagerLocation: LondonSalary: £443.10 per day umbrellaWe are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector. This...

  • Housing Strategy Manager

    3 weeks ago

    City of Westminster, United Kingdom CPR Full time

    Interim Housing Strategy ManagerLocation: LondonSalary: £443.10 per day umbrellaWe are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector. This...

  • Housing Strategy Manager

    5 days ago

    City of Westminster, Greater London, United Kingdom CPR Full time £443

    Interim Housing Strategy Manager Location: London Salary: £443.10 per day umbrella We are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector. This...

  • Healthcare Technician

    5 days ago

    City of Westminster, Greater London, United Kingdom Optegra Full time

    Optegra has an exciting new opportunity for a Healthcare Technician or HCA with ward or theatre experience, to join our amazing and supportive team in our Cental London Eye Hospital on a 12 month fixed term contract.Company Overview At Optegra we work with inspiring, passionate and highly skilled teams with a common goal to deliver the highest standards of...

  • Patient Liaison

    4 weeks ago

    Westminster, United Kingdom Optegra Full time

    Optegra has an exciting new opportunity for an experienced Patient Liaison to join our amazing and supportive team in our flagship hospital in Central London. This is a great opportunity to join a growing and developing business and benefit from our fantastic fully funded training programs. **Company Overview** At Optegra we work with inspiring, passionate...

  • Receptionist

    2 weeks ago

    Westminster, United Kingdom Optegra Full time

    Optegra has an exciting new opportunity for an experienced Receptionist to join our amazing and supportive team in our Central London Eye Hospital. **Please note this is a one year fixed term contract.** **Company Overview** At Optegra we work with inspiring, passionate and highly skilled teams with a common goal to deliver the highest standards of patient...

  • Receptionist

    1 week ago

    Westminster, United Kingdom Optegra Full time

    Optegra has an exciting new opportunity for an experienced Receptionist to join our amazing and supportive team in our Central London Eye Hospital. **Please note this is a one year fixed term contract based in Central London - Queen Ann Street W1G 9HT.** **Company Overview** At Optegra we work with inspiring, passionate and highly skilled teams with a...

  • Communications Officer

    2 weeks ago

    Westminster, United Kingdom Scottish National Party (SNP) Full time

    An opportunity has arisen for the role of a Parliamentary Communications Officer to join the staff team of Owen Thompson MP for Midlothian. **Job Title**: Communications Officer **Location**: Midlothian based with occasional hybrid working and travel to Westminster. **Salary**:£22,605 - £36,744 dependent on relevant skills and...

  • Arthroplasty Rehabilitation Support Worker

    3 weeks ago

    Isle of Lewis, United Kingdom NHS Scotland Full time

    **SURGICAL WARD/DAY SURGERY UNIT** **ARTHROPLASTY REHABILITATION SUPPORT WORKER** **Band 3 £25,468 to £27,486 pro rata** **Distant Islands Allowance £1,279 pro rata** **37.5 hours per week (Part time hours would be considered)** **1-year fixed term contract/secondment An exciting opportunity has arisen for a healthcare support worker with an interest...

  • Strategic Housing Manager

    1 month ago

    Westminster, Greater London, United Kingdom CPR Full time

    Interim Housing Strategy Manager Location: London Salary: £443.10 per day umbrella We are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector....

  • Strategic Housing Manager

    4 weeks ago

    Westminster, Greater London, United Kingdom CPR Full time €443

    Interim Housing Strategy Manager Location: London Salary: £443.10 per day umbrella We are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector....

  • Multiskilled Engineer

    7 days ago

    Kyle of Lochalsh, United Kingdom Local UK Full time

    This role will be covering NW Scotland covering Inverness, Isle of Skye and everywhere inbetween*Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service...

  • Theatre Team Lead

    2 months ago

    City of London, United Kingdom Daytime Healthcare Recruitment Limited Full time

    We have an exciting opportunity for a Theatre Team Lead & Surgical First Assistant with Orthopedic Spinal Surgery experience to join a Private Boutique Private Hospital in London. You will be delivering world class surgical care, demonstrating leadership, clinical expertise, and a commitment to excellence. Hours: Permanent full time, 37.5 per week, Monday to...

  • Housing Strategy Manager

    1 month ago

    Westminster, Greater London, United Kingdom CPR Full time

    Interim Housing Strategy Manager Location: London Salary: £443.10 per day umbrella We are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector. This...

  • Housing Strategy Manager

    4 weeks ago

    Westminster, Greater London, United Kingdom CPR Full time €443

    Interim Housing Strategy Manager Location: London Salary: £443.10 per day umbrella We are seeking a highly motivated and experienced Interim Housing Strategy Manager to join a Local Authority in Central London. The successful candidate will play a pivotal role in shaping and executing the strategic improvement initiatives within the housing sector. This...

  • Locum Consultant in General Anaesthesia

    5 days ago

    Bristol (City Centre), United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    There never has been a more exciting time to join us University Hospitals Bristol NHS Foundation Trust and Weston Area Health Trust have joined to become one organisation. Our newly merged Trust has a combined workforce of over 13,000 staff, aiming to deliver exceptional local services for local people and specialist services across the South West. The...

  • Chief Accountant

    3 weeks ago

    City of London, United Kingdom Hanover Fox International Full time

    The Drapers’ Company ( ) is one of the Great Twelve Livery Companies of the City of London. Although founded over 650 years ago as the regulator of the woollen trade, today, the modern Company manages its substantial endowment in Real Estate and Investments for philanthropic purposes including educational and charitable trusts Based in the magnificent...