Customer Service Representative

2 months ago


Northgate West Sussex, United Kingdom Peoples Partnership Full time
Our Customer Services team are the heart of People’s Partnership, making sure our customers receive excellent service and technical support. This role is within our contact centre in our Customer Support Hub and you will support our customers by answering inbound phone calls, emails and webchat. You will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us
Key Responsibilities:
• Working in our contact centre taking inbound phone calls, webchats, emails, and any future customer contact channels we introduce.
• Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional, helpful and empathetic service through effective customer communication.
• Using your active listening skills to understand and support customers so that their needs are understood - and service standards are maintained.
• Working with a first contact resolution focus when handling any complaints by working to resolve these within your control or escalating through our resolutions & complaints processes.
• Contribute to the department meeting our service standards and service levels by meeting your own performance objectives
What you can expect:
-Salary of 23k
-25 days holiday + bank holidays + Birthday off + 2 volunteering days.
-Training and development opportunities
-Onsite gym and personal trainer access
-No working weekends or evenings
-Subsidised canteen with a variety of food options
-Rewards scheme with discounts on supermarkets, cinema tickets, and more
Why choose us?
We value and reward our people. Enjoy an award-winning pension, health care cover, onsite gym, personal trainer access, and more. Our culture prioritises respect, support, diversity, and work-life balance.
Ready for a fulfilling career? Apply now and discover where People's Partnership can take you

  • Northgate, West Sussex, United Kingdom CV-Library Full time

    Our Customer Services team are the heart of People’s Partnership, making sure our customers receive excellent service and technical support. This role is within our contact centre in our Customer Support Hub and you will support our customers by answering inbound phone calls, emails and webchat. You will provide tailored responses to meet the needs of...


  • Northgate, West Sussex, United Kingdom CV-Library Full time

    Customer Service Representative Crawley - £24,000 - £25,000 with a £2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis. The client is a global business but within the Crawley office they...


  • Northgate, West Sussex, United Kingdom CV-Library Full time

    Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis. The client is a global business but within the Crawley office they have a real...


  • Northgate, West Sussex, United Kingdom Search Full time

    Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearlyA fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.The client is a global business but within the Crawley office they have a real family feel where...


  • West Malling, United Kingdom Clearwater People Solutions Ltd Full time

    We have an exciting opportunity for a Customer Service Representative. You will be responsible for providing excellent customer service and administrative skills.Initially, you will be based full-time in onsite in West Malling for training, with the option for hybrid working afterward.This role is a 12 months Fixed Term Contract. What You'll Do as the...


  • West Tilbury, United Kingdom ASDA STORES LTD Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for delivering our products to customers in a timely and efficient manner. You'll work closely with our team to ensure that our customers receive the best possible...


  • Northgate, West Sussex, United Kingdom CV-Library Full time

    Our client, a global leader in manufacturing and providing top-quality products within their field, is looking for a dedicated Customer Service Administrator to join their team in Crawley. This is an exciting opportunity to join a highly reputable company and play a key role in ensuring seamless customer service. The Package: Competitive salary up to...


  • West Malling, Kent, United Kingdom Clearwater People Solutions Ltd Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Clearwater People Solutions Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via...


  • West Malling, Kent, United Kingdom Clearwater People Solutions Ltd Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Clearwater People Solutions Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service via...


  • West Drayton, Greater London, United Kingdom SSP Group Full time

    Customer Service ExcellenceWe are seeking a skilled Customer Service Representative to join our team at SSP Group. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences, ensuring a clean and safe environment, and collaborating with team members to deliver smooth operations.Key Responsibilities:Engage...


  • West Yorkshire, United Kingdom Future Recruitment Ltd Full time

    Customer Service RepresentativeAt Future Recruitment Ltd, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Customer Services team, you will be responsible for delivering exceptional service to our clients across various sectors. Your primary focus will be on taking job briefs from sales and customers,...


  • West Bromwich, United Kingdom Atkore Full time

    **Customer Service Representative** **Who we are**: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety...


  • West Bromwich, United Kingdom Vibrant Foods Limited Full time

    **Customer Services Representative - Grocers** **Location -West Bromwich** **Duration - Full Time Permanent** **About us**: Vibrant Foods Ltd are a food manufacturer producing a range of pulses, spices, flours, and other Indian food ingredients. Vibrant Foods is a group of established south-east Asian brands; TRS, East End Foods, Fudco and Cofresh who...


  • West London, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **NO EXPERIENCE NEEDED!** **FULL TIME - Customer Service Representative/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** **About us and what we do**: At Core Marketing, we're expanding our dynamic team that's all...


  • West Drayton, United Kingdom Core Marketing Ltd Full time

    **IMMEDIATE START!!** **NO EXPERIENCE NEEDED!** **FULL TIME - Customer Service Representative/Sales Assistant - Greater London** **Are you a go-getter who loves sales and building relationships? Want a flexible and a more sociable work environment? Perfect!** **About us and what we do**: At Core Marketing, we're expanding our dynamic team that's all...


  • West Byfleet, Surrey, United Kingdom Entain Full time

    Job Title: Retail Customer ServiceAt Entain, we're looking for a talented individual to join our team as a Retail Customer Service representative. As a key member of our shop team, you'll be responsible for delivering exceptional customer service and driving sales in our exciting and dynamic betting shops.As a Retail Customer Service representative, you'll...


  • West Byfleet, Surrey, United Kingdom Entain Full time

    Customer Service Manager - RetailAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment? As a Customer Service Manager - Retail, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive the highest level of service.Key...


  • North West, United Kingdom Everpool Full time

    We are seeking a skilled Customer Service Representative to join our team at Everpool. As a Barista, you will be responsible for providing exceptional customer service and working in a fast-paced environment.Key Responsibilities:Deliver outstanding customer service to our clientsWork effectively in a team to achieve sales targetsDevelop a strong...


  • North West London, United Kingdom Architectural Decorators Ltd Full time

    Are you a great communicator who can deliver excellent customer service? Why not bring your customer experience over to the construction industry? **About us** Established in 1944, AD Construction Group has continually expanded its service offerings to align with its growing client base and esteemed reputation. Specialising in a comprehensive range of...


  • West Bromwich, United Kingdom Atkore Full time

    **Who we are**: Atkore is forging a future where our brands, suppliers, employees, customers, partners, and communities are building better together - a future focused on empowering our customers while we power and protect the world. Atkore is a leading manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With...