Current jobs related to Service Engineer - High Wycombe - Focusrite

  • Service Engineer

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Service EngineerWe are seeking a skilled Service Engineer to join our in-house Service Department at our head office. As a Service Engineer, you will be responsible for repairing Focusrite, Focusrite Pro, and Novation products, communicating with customers, and assisting our global service network.Key Responsibilities:Repair and diagnose faults in audio...

  • Service Engineer

    1 week ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Service EngineerWe are seeking a skilled Service Engineer to join our in-house Service Department at our head office. As a Service Engineer, you will be responsible for repairing Focusrite, Focusrite Pro, and Novation products, communicating with customers, and assisting our global service network.Key Responsibilities:Repair and diagnose faults in audio...

  • Service Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    {"h1": "Service Engineer", "p": "We are seeking a skilled Service Engineer to join our in-house Service Department at our head office. As a Service Engineer, you will be responsible for repairing Focusrite, Focusrite Pro, and Novation products, communicating with customers, and helping our global service network serve our customer base.Key responsibilities...

  • Service Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    {"h1": "Service Engineer", "p": "We are seeking a skilled Service Engineer to join our in-house Service Department at our head office. As a Service Engineer, you will be responsible for repairing Focusrite, Focusrite Pro, and Novation products, communicating with customers, and helping our global service network serve our customer base.Key responsibilities...

  • Service Engineer

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Junior Service EngineerWe are seeking a motivated and detail-oriented Junior Service Engineer to join our in-house Service Department at our head office. As a key member of our team, you will be responsible for repairing and maintaining our audio equipment, providing exceptional customer service, and collaborating with our global service network.Key...

  • Service Engineer

    2 days ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Junior Service EngineerWe are seeking a motivated and detail-oriented Junior Service Engineer to join our in-house Service Department at our head office. As a key member of our team, you will be responsible for repairing and maintaining our audio equipment, providing exceptional customer service, and collaborating with our global service network.Key...

  • Service Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    {"h1": "Service Engineer", "p": "We are seeking a skilled Service Engineer to join our in-house Service Department at our head office. As a Service Engineer, you will be responsible for repairing Focusrite, Focusrite Pro, and Novation products, communicating with customers, and helping our global service network serve our customer base.Key responsibilities...

  • Service Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    {"h1": "Service Engineer", "p": "We are seeking a skilled Service Engineer to join our in-house Service Department at our head office. As a Service Engineer, you will be responsible for repairing Focusrite, Focusrite Pro, and Novation products, communicating with customers, and helping our global service network serve our customer base.Key responsibilities...

  • Field Service Engineer

    1 month ago

    High Wycombe, United Kingdom CPJ Recruitment Full time

    Are you a multi-skilled field service engineer looking to join a world-wide market leader? * Industry leading rates of pay * Excellent career prospects | collaborative company culture Field Service Engineer - Capital Equipment / industrial cleaning machines Area: Slough, High Wycombe, Milton Keynes, Buckinghamshire The role of Field Service Engineer...

  • Field Service Engineer

    4 weeks ago

    High Wycombe, United Kingdom CPJ Recruitment Full time

    Are you a multi-skilled field service engineer looking to join a world-wide market leader? * Industry leading rates of pay * Excellent career prospects | collaborative company cultureField Service Engineer - Capital Equipment / industrial cleaning machinesArea: Slough, High Wycombe, Milton Keynes, BuckinghamshireThe role of Field Service Engineer is: * To...

  • Field Service Engineer

    1 month ago

    High Wycombe, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand the Coffee Field Service Engineer team. Job Title: Field Service Engineer Salary: From £34,000 OTE £50,000 Location: High Wycombe Benefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van. Available for private use (Taxable...

  • Field Service Engineer

    4 weeks ago

    High Wycombe, United Kingdom Prospero Integrated Full time

    Field Service Engineer required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for Field Service Engineer.If you are a Field Service Engineer in the Audio Visual industry, please do read on:Working with the After Sales Coordinator, you will be responsible for providing and arranging support to Service Contract...

  • Field Service Engineer

    3 weeks ago

    High Wycombe, United Kingdom Heels & Brogues Group Full time

    Heels & Brogues Recruitment are working with one of our top clients to expand the Coffee Field Service Engineer team.Job Title: Field Service EngineerSalary: From £34,000 OTE £50,000Location: High WycombeBenefits for the Field Service Engineer: * Private Medical Insurance (Taxable Benefit) * Company van. Available for private use (Taxable Benefit) * Full...

  • Service Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Service Engineer to join our in-house Service Department at our head office. This is a varied role that will involve product repairs, technical support, and collaboration with our global service network to deliver exceptional customer service.Key Responsibilities Repair and maintain Focusrite,...

  • Service Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Service Engineer to join our in-house Service Department at our head office. This is a varied role that will involve product repairs, technical support, and collaboration with our global service network to deliver exceptional customer service.Key Responsibilities Repair and maintain Focusrite,...

  • Field Service Engineer

    4 weeks ago

    High Wycombe, United Kingdom Prospero Integrated Full time

    Field Service Engineer required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for Field Service Engineer. If you are a Field Service Engineer in the Audio Visual industry, please do read on: Working with the After Sales Coordinator, you will be responsible for providing and arranging support to Service Contract...

  • Field Service Engineer

    4 weeks ago

    High Wycombe, United Kingdom Prospero Integrated Full time

    Field Service Engineer required: Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for Field Service Engineer.If you are a Field Service Engineer in the Audio Visual industry, please do read on:Working with the After Sales Coordinator, you will be responsible for providing and arranging support to Service Contract...

  • Site Services Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Hunter Selection Full time

    Site Services EngineerWe are seeking a highly skilled Site Services Engineer to join our facilities and site services team. As a key member of our team, you will be responsible for carrying out electrical and mechanical fault finding, repairs, and testing of all site services and infrastructure that supports manufacturing.Key Responsibilities:Carry out 75%...

  • Site Services Engineer

    2 weeks ago

    High Wycombe, Buckinghamshire, United Kingdom Hunter Selection Full time

    Site Services EngineerWe are seeking a highly skilled Site Services Engineer to join our facilities and site services team. As a key member of our team, you will be responsible for carrying out electrical and mechanical fault finding, repairs, and testing of all site services and infrastructure that supports manufacturing.Key Responsibilities:Carry out 75%...

  • Customer Service Engineer

    4 days ago

    High Wycombe, Buckinghamshire, United Kingdom CV Library Full time

    Job Title: Customer Service EngineerWe are seeking a highly motivated and customer-focused Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for the service and breakdown repair of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.Key Responsibilities:Liaise with...

Service Engineer

4 months ago

High Wycombe, United Kingdom Focusrite Full time
Based : High Wycombe
Term : Permanent, Full time
Salary : Dependant on experience + excellent benefits
The Role:
We are looking for an experienced service technician to join the in-house Service Department. Working in a close team, this role comprises of product repairs, communicating with customers and helping our world-wide service network serve our global customer base, all while looking for opportunities to improve product reliability.
Key responsibilities include:
  • Repairing Focusrite, Focusrite Pro and Novation products by evaluating units, diagnosing faults, carrying out repairs to a component level and testing devices
  • Ensuring effective turnaround of products through the department
  • Putting together cost estimates for repairs
  • Assisting our customers and external service partners with remote diagnosis and repair advice via email and telephone
  • Liaising with engineers and manufacturing in a closed-loop feedback system to improve product reliability
  • Creating service documentation to support our Global Service Network
  • Carrying out workshop operations such as unit transfers and booking in spare parts
  • Continually working to improve our systems and processes to deliver the above

Abilities, skills, and experience required:
  • At least 2-3 years electronics repair and servicing experience
  • Knowledge of fault-finding electrical systems to a component level
  • Ability to read and understand technical drawings and schematics
  • Experience using test equipment such as signal analysers and oscilloscopes
  • A polite and helpful phone and email manner
  • Positive attitude and enthusiastic outlook
  • Collaborative personality, working well as part of a team
  • Self-motivated and able to prioritise and manage own workload
  • Proficient with Microsoft Office

Desirable:
  • Analogue and digital audio electronics experience
  • Interest in music/audio and experience with music technology products and digital audio workstations
  • Detail focussed, and able to identify trends
  • Good organisational and communication skills
  • Spare part purchasing and sourcing obsolete parts.
  • Experience with Windows and MacOS systems

I don't have all the experience you've asked for, should I still apply?
Our priority is to find the right fit for the team, and for Focusrite/Novation, and we'll always do what we can to support personal development. In other words, if you don't quite have all the experience listed above, we'd still be interested in hearing from you. Let us know what you'd bring to the role, and why you'd be a great fit for the team.
About Us
Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity - ‘we make music easy to make'.
The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.
Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For'.
The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.
Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, employee purchase scheme, group bonus scheme, workplace nursery benefit, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.