2x Product Support Engineer

2 weeks ago

Tewkesbury, United Kingdom Experis Full time
Role: Product Support Engineer - industrial automation - PLC - SERVO DRIVES - MOTION CONTROL
Level: 3 years + min
Location: Gloucester + some remote work
Salary: £competitive - we just want the right people
Occasional international travel to support distributors (2 to 4 weeks per year).
** This Client is exclusive to People Source so you MUST apply via this advert **
My client based in Gloucester are looking at hiring Product Support Engineers, this is a hands-on role
You will be front line with the clients and customers and running projects from concept to delivery.
You must have a technical understanding and a engineering background industrial automation - PLC - SERVO DRIVES - MOTION CONTROL - industrial & machinery automation and motion application & support.
The Role:
Provision of technical support to existing customers via multiple media channels
Support and training of in-house and external applications engineers.
Enabling communication between customers and development (R&D) teams
Production of technical documentation and communications
Work with customers to create world-class technical solutions using Trio products
Work closely with our R&D throughout the product development cycle, to ensure product needs align with our customer feedback
Responsibilities may require domestic and international travel
Training will be given in areas which are new to the applicant.
Experience using stand-alone automation systems; e.g. PLC or Motion Controller.
Knowledge of a programming language; for example C, BASIC, Python.
Programming with the standard IEC(phone number removed) languages.
Application and configuration of Industrial Robots.
Servo and/or Stepper drives and motors.
Using real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT.
Programming and configuration of touch-screen HMIs
Practical experience of electrical interfacing between devices in an automation system.
Required Qualifications & Experience
Training will be given in areas which are new to the applicant.
Degree or similar higher qualification in Software/Mechatronics/Electronics or related discipline.
Worked on interfacing automation hardware; e.g. sensors, actuators, drives and motors.
A background in communications using serial, Ethernet and similar media.
Experienced in programming industrial automation / manufacturing machines
Having a thorough working knowledge and experience of 3 or more of the following will be beneficial:
Implementing and commissioning stand-alone automation computers; e.g. PLC or Motion Controller.
Good knowledge of a high level programming language; for example C, BASIC, Python.
PLC programming, preferably using the standard IEC(phone number removed) environment.
Electrical interfacing between a controller and sensors/actuators in an automation system.
Servo drives and brushless servo motors.
Stepper motors and drives.
Ethernet networks, protocols and topology.
A working knowledge of PCs running Windows.
Basic level of Windows / Linux application programming.
Real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT.
Application and configuration of Industrial Robots.
Programming and configuration of touch-screen HMIs
Applicants should be a team player and be able to communicate effectively in English.
They must be legally entitled to live and work in the UK. A full driving licence is required and applicants must be eligible to obtain business visas for USA/Canada, China and India as some foreign travel may be necessary.
Benefits:
Attractive salary, profit related pay and pension contribution 5%
Some remote/hybrid working up to 25% of working time
Group Life and Health Cashplan Insurance
How to apply?
Send a CV to (url removed)
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas

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