Product Support Engineer

3 weeks ago

Tewkesbury, United Kingdom People Source Consulting trading as Experis Full time
Job Description

Role: 2x Product Support Engineer - industrial automation - PLC - SERVO DRIVES - MOTION CONTROL

Level: Applications are welcome from engineers with experience in industrial automation and graduate engineers.

Location: Gloucester + some remote work

Salary: £competitive - we just want the right people

Occasional international travel to support distributors (2 to 4 weeks per year).



** This Client is exclusive to People Source so you MUST apply via this advert **



My client based in Gloucester are looking at hiring Product Support Engineers, this is a hands-on role



You will be front line with the clients and customers and running projects from concept to delivery.

You must have a technical understanding and a engineering background industrial automation - PLC - SERVO DRIVES - MOTION CONTROL - industrial & machinery automation and motion application & support.



The Role:



  • Provision of technical support to existing customers via multiple media channels
  • Support and training of in-house and external applications engineers.
  • Enabling communication between customers and development (R&D) teams
  • Production of technical documentation and communications
  • Work with customers to create world-class technical solutions using Trio products
  • Work closely with our R&D throughout the product development cycle, to ensure product needs align with our customer feedback
  • Responsibilities may require domestic and international travel




Training will be given in areas which are new to the applicant.


  • Experience using stand-alone automation systems; e.g. PLC or Motion Controller.
  • Knowledge of a programming language; for example C, BASIC, Python.
  • Programming with the standard IEC61131-3 languages.
  • Application and configuration of Industrial Robots.
  • Servo and/or Stepper drives and motors.
  • Using real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT.
  • Programming and configuration of touch-screen HMIs
  • Practical experience of electrical interfacing between devices in an automation system.




Required Qualifications & Experience:

Training will be given in areas which are new to the applicant.

  • Degree or similar higher qualification in Software/Mechatronics/Electronics or related discipline.
  • Worked on interfacing automation hardware; e.g. sensors, actuators, drives and motors.
  • A background in communications using serial, Ethernet and similar media.
  • Experienced in programming industrial automation / manufacturing machines



Having a thorough working knowledge and experience of 3 or more of the following will be beneficial:



  • Implementing and commissioning stand-alone automation computers; e.g. PLC or Motion Controller.
  • Good knowledge of a high level programming language; for example C, BASIC, Python.
  • PLC programming, preferably using the standard IEC61131-3 environment.
  • Electrical interfacing between a controller and sensors/actuators in an automation system.
  • Servo drives and brushless servo motors.
  • Stepper motors and drives.
  • Ethernet networks, protocols and topology.
  • A working knowledge of PCs running Windows.
  • Basic level of Windows / Linux application programming.
  • Real-time deterministic networks, e.g. EtherCAT, Sercos, CanOpen, Profinet RT.
  • Application and configuration of Industrial Robots.
  • Programming and configuration of touch-screen HMIs


Applicants should be a team player and be able to communicate effectively in English.


They must be legally entitled to live and work in the UK. A full driving licence is required and applicants must be eligible to obtain business visas for USA/Canada, China and India as some foreign travel may be necessary.




Benefits:


  • Attractive salary, profit related pay and pension contribution 5%
  • Some remote/hybrid working up to 25% of working time
  • Group Life and Health Cashplan Insurance



How to apply?


Send a CV to

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