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E-Commerce Trading Executive
4 months ago
Working across our UK and International websites, we are looking for someone to help maximise online sales and optimise the digital shopping experience for our customers.
Reporting into the Senior E-Commerce Trading Executive and being part of a small but efficient Trading team, you will work closely with various teams within the business to ensure we are driving sales, maximising trading opportunities, and improving the customer journey across the website. This will range from onsite merchandising, stock visibility, CRO, new season launches and reporting.
To succeed in the role, you will need to have strong analytical skills, be able to build stakeholder relationships with ease and be able to work collaboratively, to ensure targets are hit, all whilst having fun at work.
Key Responsibilities for our E-Commerce Trading Executive
* Ensure all website content is briefed in and delivered across the homepage, collection pages and product pages, particularly around key trading dates such as sales and new season launches
* Working closely with the Merchandising team plan and execute product strategies that ensure we are optimising the right products to our customers
* Coordinate with the brand and creative teams to develop engaging website content to enhance the customer experience and drive traffic
* Build and use reporting tools to analyse website performance metrics, including traffic, conversion rates, bounce rates and search intent to identify areas for improvement and to spot and suggest new trading opportunities
* Support on the website CRO strategy to optimise website layouts and to test commercial opportunities
* Work with the UX/UI team to enhance the online shopping experience and minimise friction points in the customer journey, using heatmapping and analytical tools
* Testing website functionality and changes, feeding back issues to the development team
* Using dynamic personalisation tools to test different product upsell and cross sell strategies
* Work with the product intake team to ensure all products are on the website in a timely manner and are presented correctly to our customers and displayed on the relevant pages
About you
* Content Management Systems and E-Commerce Platforms is essential for this role
* Experience with online merchandising
* Strong Analytical and reporting skills
* Strong verbal and written communications skills and demonstrable administration experience
* High attention to detail and strong MS Excel skills
* Organisation skills?with the ability to prioritise
* Self starer and highly motivated
Benefits/Package for our E-Commerce Trading Executive:
Salary: Up to £30,000 depending on experience
* Flexible working around core hours, as agreed by your line manager
* Annual discretionary bonus scheme
* Death in service
* Generous Staff Discount
* Holiday Entitlement (Increases with service)
* Company Contribution Pension
* Access to Retail TRUST (Wellbeing and Financial Support)
* Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
* Access to Pavers Academy for learning and development opportunities
About Us
At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.
Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office and Distribution Centre, and we remain acquisitive.
We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3* Employer with ‘World Class’ levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status.
In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we’re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner.
Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues’ hearts for; community, education, and areas of health, totalling more than £2m, growing year on year.
If this sounds like the kind of business you’d like to know more about, we’d love to hear from you - please apply today for the role of E-Commerce Trading Executive
