Service Desk Engineer
3 weeks ago
Service Desk Engineer Location: Preston (office based) We’re looking for a Service Desk Engineer to join our team in Preston. You’ll work with modern Microsoft cloud platforms, support a broad mix of SME clients, and play a key part in delivering the Techn22 service experience. This role suits someone who enjoys variety, takes ownership of issues, and wants to build strong skills across the Modern Workplace stack. You’ll work on site in our Preston office. Hours follow a rotating shift pattern between 8am and 6pm. Once you pass probation, you’ll also join our out-of-hours rota covering 7am to 8am and 6pm to 10pm, roughly one week in five. A full UK driving licence is required. Key Responsibilities You’ll handle a wide range of technical work, including: User and Device Support Resolve 2nd line tickets through Halo PSA Troubleshoot Windows 11, macOS, mobile devices and hardware Manage onboarding and offboarding Set up and deploy devices using Autopilot and Intune Provide clear, calm and friendly user support Microsoft 365 & Azure Administration Support day-to-day M365 admin including Outlook, Teams, SharePoint and permissions Configure and maintain Intune, Conditional Access, compliance policies and MAM/MDM Work with Azure basics including AVD, identity management and security Security & Compliance Support Defender suite alerts and investigations Assist with Cyber Essentials activity Follow internal security processes and contribute to improvements Networking & Infrastructure Troubleshoot switches, Wi-Fi, firewall basics and connectivity issues Support AVD environments and remote access setups Documentation & Workflow Keep tickets, assets and notes up to date in Halo PSA Contribute to internal knowledge base Flag recurring issues and suggest improvements Client Work & Projects Join customer visits when needed Take part in project delivery tasks across M365, Azure, AVD and device refreshes Skills and Experience Essential At least 1 year working in IT support Confident with Microsoft 365 administration Working knowledge of Intune, Azure basics, AVD and Conditional Access Strong grasp of Windows 11 Good understanding of networking principles Experience with Defender for Endpoint Some PowerShell competence Ability to support SharePoint and Teams issues Clear communication skills, written and verbal Able to break down problems logically and work through them calmly How You Work We’re a close, friendly team, so we’re looking for someone who is: Approachable Proactive and happy to get stuck in A clear and confident communicator Steady under pressure when dealing with clients Someone who owns problems until they’re sorted Curious and willing to learn new tech Comfortable in a small, supportive team environment Benefits Training budget for Microsoft certifications Company pension 22 days holiday plus bank holidays plus your birthday off Regular team socials Out-of-hours allowance (once on the rota) Free parking Supportive environment focused on growth and progression
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Service Desk Engineer
3 weeks ago
Preston, United Kingdom Techn22 Full timeService Desk EngineerLocation: Preston (office based)We’re looking for a Service Desk Engineer to join our team in Preston. You’ll work with modern Microsoft cloud platforms, support a broad mix of SME clients, and play a key part in delivering the Techn22 service experience. This role suits someone who enjoys variety, takes ownership of issues, and...
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Service Desk Engineer
2 weeks ago
Preston, United Kingdom Techn22 Full timeService Desk EngineerLocation: Preston (office based)We’re looking for a Service Desk Engineer to join our team in Preston. You’ll work with modern Microsoft cloud platforms, support a broad mix of SME clients, and play a key part in delivering the Techn22 service experience. This role suits someone who enjoys variety, takes ownership of issues, and...
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Service Desk Engineer
2 weeks ago
Preston, United Kingdom Techn22 Full timeJob DescriptionService Desk EngineerLocation: Preston (office based)We’re looking for a Service Desk Engineer to join our team in Preston. You’ll work with modern Microsoft cloud platforms, support a broad mix of SME clients, and play a key part in delivering the Techn22 service experience. This role suits someone who enjoys variety, takes ownership of...
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Information Technology Service Desk
2 days ago
Preston, United Kingdom Be-IT Full timeTech Recruiter at Be-IT | Discovering the best tech talent in the UK | 📱0141 378 6673 📧 Adam.McGlashan@be-it.co.uk Service Desk Engineer Preston, England - Onsite Salary: Up to £30,000 with additional 10% bonus We’re looking for a Service Desk Engineer to play a key role in leading and supporting the performance of a strong IT Service Desk team....
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Information Technology Service Desk
4 days ago
Preston, Lancashire, United Kingdom Be-IT Full time £24,000 - £33,000 per yearService Desk EngineerPreston, England - OnsiteSalary: Up to £30,000 with additional 10% bonusWe're looking for aService Desk Engineerto play a key role in leading and supporting the performance of a strong IT Service Desk team.You'll ensure the delivery of exceptional support to customers, drive service quality, and act as the key escalation point for...
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1st/2nd Line Service Desk Engineer
2 weeks ago
Preston, United Kingdom Spring Technology Full time1st/2nd Line Service Desk Engineer - Remote - £25.5K I have provided a breakdown separately below also, let me know if you need any further information. We are looking for a talented IT Service Desk Analyst to join the technical support department of an expanding and fast-paced IT MSP. Joining as an IT Support team member you will be involved in driving the...
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Service Desk Engineer
2 days ago
Preston, United Kingdom Be-IT Full timeA leading IT recruitment firm is seeking a full-time Service Desk Engineer to join their team in Preston. The role involves assisting daily operations, resolving customer issues, and ensuring team performance. Candidates should have proven experience in IT support, strong technical troubleshooting abilities, and excellent communication skills. This position...
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Service Desk Engineer
3 weeks ago
Preston, Lancashire, United Kingdom Techn22 Full timeService Desk Engineer Location: Preston (office based) We’re looking for a Service Desk Engineer to join our team in Preston. You’ll work with modern Microsoft cloud platforms, support a broad mix of SME clients, and play a key part in delivering the Techn22 service experience. This role suits someone who enjoys variety, takes ownership of issues, and...
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Service Desk Manager
2 weeks ago
Preston, United Kingdom Forward Role Full timeDo you know what a great Service Desk looks like? Can you implement processes to help a Service Desk go through a phase of maturity? Are you able to help build a Service Desk to handle a company's growth? We're partnered with a business based in Preston who are looking for a Service Desk Manager to build the Service Desk function, and steer it through a...
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Service Desk Technician Senior
6 days ago
Preston, Lancashire, United Kingdom Lyra Technology Group Full time £35,000 - £40,000 per yearA bit about Lyra…Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we...
