See more Collapse

Russian Speaking Customer Service Advisor

1 month ago

Edinburgh, United Kingdom Oyster Consultants Full time
Position: Russian Speaking Customer Service Advisor
Working hours: Monday – Friday 07:00am – 4pm
Location: Fountainbridge, Edinburgh.
Salary: £25,000
Our Client
A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. Employing more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand their global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.
Who we are looking for.
We are seeking a passionate and enthusiastic Russian speaking Customer Service Advisor to join our team in our Edinburgh office. You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels.
What you will get in return
Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:
32 days annual leave
Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more
Employee well-being program, Employee Assistance Program and enhanced sick pay
Monthly performance-based bonuses
Extensive learning opportunities and resources to further your career
Enhanced family policies (maternity/paternity/adoption)
Life and health insurance
Discounted parking pass
Free on-site gym
Frequent employee engagement events
Refer a friend bonus scheme
What you’ll be doing
Providing exceptional service to our customers, being the first point of contact responding to various travel queries.
Providing resolutions to our customers via Call, Chat and Email.
Handling customer queries with empathy, patience and compassion.
Attending regular team huddles.
Keeping up to date with the latest promotions, initiatives and company policies/procedures.
Assisting in ad hoc assigned projects.
What you’ll need
Customer service experience
Must be fluent in Russian and English
Effective communication skills
Good knowledge of Microsoft Office suite & Proficient typing abilities
Ability to remain calm and logical in challenging situations
Excellent problem-solving skills
Enthusiastic approach with the desire to hit your goals and passionate about continuous development

We have other current jobs related to this field that you can find below

  • Russian Speaking Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Search Full time

    Russian Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in Russian?This global client is a market leader in their industry. As a customer service representative...

  • Russian Speaking Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Oyster Consultants Full time

    Position: Russian Speaking Customer Service Advisor Working hours: Monday – Friday 07:00am – 4pm Location: Fountainbridge, Edinburgh. Salary: £25,000 Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different...

  • Russian Speaking Customer Service Advisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Search Full time

    Russian Speaking Customer Service Advisor EdinburghSalary £24 25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in Russian?This global client is a market leader in their industry. As a customer service representative you...

  • Russian Speaking Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Search Full time

    Russian Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in Russian?This global client is a market leader in their industry. As a customer service representative...

  • Russian Speaking Customer Service Advisor

    3 weeks ago

    Edinburgh, United Kingdom Search Full time

    Fppd afternoon!Russian Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in Russian?This global client is a market leader in their industry. As a customer service...

  • Russian Speaking Customer Advisor

    2 weeks ago

    Edinburgh, United Kingdom Search Full time

    Job Title: Russian Speaking Customer Service Representative Location: Edinburgh, UKSalary: £25,000 per annumAre you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment!What We Offer: *...

  • Russian Speaking Customer Advisor

    2 weeks ago

    Edinburgh, United Kingdom Search Full time

    Job Title: Russian Speaking Customer Service Representative Location: Edinburgh, UKSalary: £25,000 per annumAre you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment!What We Offer:*...

  • Russian Speaking Customer Advisor

    2 weeks ago

    Edinburgh, United Kingdom Search Full time

    Job Title:Russian Speaking Customer Service Representative Location: Edinburgh, UKSalary: £25,000 per annumAre you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environmentWhat We Offer:...

  • Russian Speaking Customer Advisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Search Full time

    Job Title: Russian Speaking Customer Service Representative Location: Edinburgh, UKSalary: £25,000 per annumAre you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environmentWhat We Offer:...

  • Russian Speaking Customer Advisor

    3 weeks ago

    Edinburgh, United Kingdom Search Full time

    Are you Fluent in both Russian and English? Looking for an exciting role in Customer Service? We are recruiting for a Russian speaking Customer Service agent for a global leader within the travel industry.Situated in their stunning Head office you will be servicing customers from around the globe, in a fast paced environment. The customer journey will be at...

  • Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** We are seeking high-performing, passionate and enthusiastic Customer Service Advisors to join us on our journey of growth and expansion into the European market. Our Russian line service hours are Monday to Friday 8am to 5pm (Summer Time) / 7am to 4pm (Winter Time) and you will work a 7.5 hour shift within these times each day. The...

  • Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** We are seeking high-performing, passionate and enthusiastic Customer Service Advisors to join us on our journey of growth and expansion into the European market. Our Russian Line service hours are Monday to Sunday 7am to 4pm (GMT) or 8am to 5pm (BST), and you will work a 7.5 hour shift within these times each working day. The standard...

  • Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Trip.com Full time

    **Introduction** You will be working in our Flights Outbound Team with our fabulous teammates. Mainly providing assistance between flight suppliers and customer on their bookings (e.g. flight changes/ additional request) with your native language. You will be put into 8 weeks training before starting your role and it is 100% attendance mandatory. We will...

  • Customer Service Advisor

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Trip Full time

    Customer Service Advisor (HTL) - Russian Speaking Full Time Edinburgh International Business Other Job ID:4421 Update Job Description Introduction We are seeking high-performing, passionate and enthusiasticCustomer Service Advisors to join us on our journey of growth and expansioninto the European market. You will be passionate about travel, you build...

  • German Speaking Customer Service Advisor

    2 weeks ago

    Edinburgh, United Kingdom Search Full time

    German Speaking Customer Service Advisor Broxburn - Hybrid Full Time Up to £30,000 Temp to Perm Are you a talented Customer Service Advisor looking for a new opportunity? Currently recruiting for a German Speaking Customer Service Advisor for growing business in Broxburn. They are experts in their industry, being the largest within the market, and have an...

  • German Speaking Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Search Full time

    German Speaking Customer Service AdvisorBroxburn - HybridFull TimeUp to £30,000Temp to PermAre you a talented Customer Service Advisor looking for a new opportunity?Currently recruiting for a German Speaking Customer Service Advisor for growing business in Broxburn. They are experts in their industry, being the largest within the market, and have an...

  • Customer Service Advisor German Speaking

    4 weeks ago

    Edinburgh, United Kingdom Oyster Consultants Full time

    Position: German Speaking Customer Service AdvisorWorking hours: Monday - Friday 08:00am - 5pmLocation: Fountainbridge, Edinburgh.Salary: £25,000Our ClientA leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. Employing...

  • French Speaking Customer Service Advisor

    4 weeks ago

    Edinburgh, United Kingdom Search Full time

    French Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in French?This global client is a market leader in their industry. As a customer service representative you...

  • French Speaking Customer Service Advisor

    3 days ago

    Edinburgh, United Kingdom Search Full time

    French Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in French?This global client is a market leader in their industry. As a customer service representative you...

  • French Speaking Customer Service Advisor

    3 days ago

    Edinburgh, United Kingdom Search Full time

    French Speaking Customer Service Advisor - EdinburghSalary £24-25,000Full Time + PermAre you a talented Customer Service Advisor looking for a new opportunity? Does the idea of working for an fast paced and modern company appeal to you? Are you fluent in French?This global client is a market leader in their industry. As a customer service representative you...