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Russian Speaking Customer Advisor
3 months ago
Job Title:
Russian Speaking Customer Service Representative
Location:
Edinburgh, UK
Salary:
£25,000 per annum
Are you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environment
What We Offer:
- Competitive
Salary:
£25,000 per annum
- Hybrid Work Model: Enjoy the flexibility of working from home after your first 6 months
- Outstanding Training Programme: Comprehensive training to equip you with the skills to succeed
- Amazing Work Culture: Be part of a supportive, friendly, and inclusive team
- Modern Work Environment: State-of-the-art office located in the heart of Edinburgh
Key Responsibilities:
- Provide top-notch customer service to our Russian-speaking clients
- Handle customer inquiries via phone, email, and chat in a professional manner
- Resolve issues efficiently and effectively, ensuring customer satisfaction
- Collaborate with team members to continuously improve service quality
- Maintain accurate records of customer interactions
Requirements:
- Fluency in Russian and English (both written and spoken)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work independently and as part of a team
- Prior customer service experience is a plus, but not required
