Russian Speaking Customer Advisor

2 weeks ago


Edinburgh, United Kingdom Search Full time

Job Title: Russian Speaking Customer Service Representative Location: Edinburgh, UKSalary: £25,000 per annumAre you fluent in Russian and passionate about delivering exceptional customer service? Join our dynamic team in Edinburgh and become a key player in a company that values excellence, innovation, and a positive work environmentWhat We Offer: * Competitive Salary: £25,000 per annum * Hybrid Work Model: Enjoy the flexibility of working from home after your first 6 months * Outstanding Training Programme: Comprehensive training to equip you with the skills to succeed * Amazing Work Culture: Be part of a supportive, friendly, and inclusive team * Modern Work Environment: State-of-the-art office located in the heart of EdinburghKey Responsibilities: * Provide top-notch customer service to our Russian-speaking clients * Handle customer inquiries via phone, email, and chat in a professional manner * Resolve issues efficiently and effectively, ensuring customer satisfaction * Collaborate with team members to continuously improve service quality * Maintain accurate records of customer interactionsRequirements: * Fluency in Russian and English (both written and spoken) * Excellent communication and interpersonal skills * Strong problem-solving abilities and attention to detail * Ability to work independently and as part of a team * Prior customer service experience is a plus, but not requiredSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age



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