Customer Support Advisor

3 weeks ago

Blackpool, United Kingdom GLASDON LTD Full time
Job Title: Customer Support Advisor
Location: Blackpool
Salary: Competitive
Job Type: Permanent, Full Time
About us:
Glasdon International Limited is part of the Glasdon Group with companies in Europe and the United States and is a market leader in the design, marketing, and supply of environmental and safety products
About the role:
Are you looking for an exciting, challenging and rewarding long-term career opportunity?
We are looking for confident and charismatic individuals to join our Customer Support team at our Blackpool facility. The role affords an excellent introduction into the Company and the opportunity for career progression through both practical experience and professional development
If you have a genuine desire to succeed and wish to join a progressive company, with excellent opportunities, career development opportunities and benefits then look no further
The successful candidate with be provided with full and comprehensive training
Duties and Responsibilities:
Providing customers with product information in response to requests by email, telephone, or factory visitations. (The majority of contact is through email)
Providing customers with quotations for products
Answering queries in terms of stock, delivery times, accounts, and production
Processing sales orders
Providing support to external sales personnel
Re-contacting enquirers to make sure they have received literature/quotations and whether they require further information prior to placing an orderAbout you:
Confidence, charisma and keen to progress a long-term career
Some experience within a sales or customer service environment / familiar with client interactions
Keen eye for detail
Strong verbal and written communication skills
Good administrative, organisational and time management skills
Good team player
Ability to solve problems
Commercial awareness and professional
Willing to learn
Valid UK Driving Licence (Desirable)Benefits:
A competitive commencing salary
33 days paid holiday
A comprehensive training programmes
Company final salary pension scheme after a minimum of two years' service
Life insurance after a minimum of two years' service
Pension through NEST within 3 months of start date
Cycle to Work scheme
Long service awards
Private health insurance scheme after a minimum of one year's service
Subsidised on-site social space
Dress Down Friday
Team building days
Paid charity daysPlease click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of: Business Studies, Sales Administration, Sales Assistant, Office Administration, Microsoft, Customer Service, Retail Sales, Telesales, Negotiation, Sales Advisor, Customer Support, Call Centre Assistant, Apprenticeship, Estimating, Environmental Awareness and Quote Preparation may also be considered for this role
The Glasdon Group Limited is an equal opportunities employer

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