Retail Food Safety Manager

2 weeks ago


Oxford, United Kingdom Greggs Full time
Retail Food Safety Manager

We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager based in but not limited to, Oxford and surrounding areas.

We can offer you:

  • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
  • Management Bonus Scheme which is worth up to 10% of your salary
  • Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
  • Private Medical Insurance which is free for you and subsidised for your dependants
  • Permanent Health Insurance which is a replacement income scheme
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
  • Defined contribution management pension scheme
  • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
  • Colleague discount, up to 50% off our own-produced products
  • Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
  • Career progression and learning and development
  • Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
  • Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
  • Cycle to Work scheme
  • A company who cares about our communities; the environment and being a better business Click here to read about The Greggs Pledge
  • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

  • Management Grade A + company car
  • 40 hours per week, Monday to Friday with weekend working on a rotational basis
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is the South, based in but not limited to, Oxford and surrounding areas. You will be part of an effective team of Retail Food Safety Managers responsible for ensuring high standards are maintained and current systems are challenged and developed.
  • You will be expected to build strong relationships across multiple internal and external stakeholders and work closely with the Retail Teams.
  • The role will involve regular travel, and overnight stays to other parts of the country will also be required. Therefore, flexibility and a full clean driving licence is essential.
  • Reporting to the Food Safety & Regulatory Affairs Technical Manager you will join our Technical Team within Central Food Safety, and support the management and development of food safety and quality management systems in retail, as well as providing both on-site and remote food safety advice and support to our Retail Teams and other stakeholders.

What you'll do

  • Ensure Food Safety Training is up to date and work with the Learning & Development Team to ensure this is trained out to team members.
  • Work with relevant departments on retail/ marketing-based initiatives/activities to ensure they are food safe.
  • Ensure that significant customer complaints are managed centrally, investigated appropriately, with root cause identified, all within deadlines.
  • Manage food safety incidents, including the review of CCTV, to ensure appropriate corrective actions are implemented.
  • Implement and provide feedback on food safety changes and initiatives.
  • Contribute to Retail HACCP teams; reviewing, updating and maintaining HACCP systems and procedures.
  • Collect, trend and communicate KPI data to schedule
  • Lead and contribute to the management and development of food safety and quality management systems.
  • Liaise with the Regional Technical Managers and Retail teams to ensure customer complaints are handled and completed correctly
  • Take responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support
  • Liaise with Local Authority representatives to provide problem resolution
  • Investigate and monitor food safety non-compliance and incidents

About you

We are looking for individuals who are driven, and can demonstrate:

  • A Degree or HNC level education in a Food Science based subject
  • HACCP Level 3 and Food Safety Level 3 qualifications
  • Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background
  • Proven experience in investigations and internal audits with strong attention to detail
  • Proven experience of leadership, decision making and report writing
  • A result focused approach with excellent communication skills and the ability to influence others
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
  • Are supportive of an inclusive culture - recognising and valuing that difference is good
  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey

About Greggs

Here at Greggs, we love what we do, and we have fun What makes Greggs so special is our culture - the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we'd love you to join us We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.



  • Oxford, United Kingdom Greggs Full time

    Retail Food Safety ManagerWe have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager based in but not limited to, Oxford and surrounding areas. We can offer you: 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day Management Bonus...


  • Oxford, United Kingdom Greggs Full time

    Vacancy Information We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager based in but not limited to, Oxford and surrounding areas. We can offer you:  25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day  Management...

  • Retail Store Manager

    2 months ago


    Oxford, United Kingdom Straightline Retail Recruitment Full time

    Retail Store Manager GBP35 38,000 + Package & Bonuses Oxford The Person You know you re good at your job and, to be better, you d like more responsibility and more accountability. Working in a large retail business has its advantages and you ve done well so far but you know you could make the store more customer-friendly, more commercial and, most...

  • Retail Support Officer

    3 months ago


    Oxford, United Kingdom Central Retail Full time

    We are looking for a proactive and enthusiastic Retail Support Officer to join the Retail Operations Team. You will act as the first point of escalation for any customer or supporter queries or complaints related to the Retail operation. As such, you will possess confidence and tact when interacting with stakeholders at all levels. You will be responsible...

  • Retail Support Officer

    3 months ago


    Oxford, United Kingdom Central Retail Full time

    We are looking for a proactive and enthusiastic Retail Support Officer to join the Retail Operations Team. You will act as the first point of escalation for any customer or supporter queries or complaints related to the Retail operation. As such, you will possess confidence and tact when interacting with stakeholders at all levels. You will be responsible...


  • Oxford, Oxfordshire, United Kingdom The Health and Safety Partnership Limited Full time

    Job Title: Senior Health and Safety ManagerAbout the Role:The Health and Safety Partnership Limited is seeking a highly experienced Senior Health and Safety Manager to join our team. As a key member of our consultancy firm, you will play a pivotal part in ensuring the health, safety, and wellbeing of project teams on a large-scale project.Key...


  • Oxford, Oxfordshire, United Kingdom The Health and Safety Partnership Limited Full time

    Job Title: Senior Health and Safety ManagerAbout the Role:The Health and Safety Partnership Limited is seeking a highly experienced Senior Health and Safety Manager to join our team. As a key member of our consultancy firm, you will play a pivotal part in ensuring the health, safety, and wellbeing of project teams on a large-scale project.Key...


  • Oxford, United Kingdom The Health and Safety Partnership Limited Full time

    Senior Health and Safety Manager required to join an award-winning, safety dedicated, consultancy firm. This client side role will play a pivotal part in ensuring the health, safety, and wellbeing of project teams on a £2.5bn new reservoir build programme, focused on delivering high standards in a challenging and dynamic environment.Initial enabling works...


  • Oxford, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Title: Food and Beverage Team LeaderJob Summary:We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Hawkwell House Hotel Oxford. As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage service are provided to the highest standard in a timely manner.Key...


  • Oxford, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Title: Food and Beverage Team LeaderJob Summary:We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at Hawkwell House Hotel Oxford. As a Food and Beverage Team Leader, you will be responsible for ensuring that all aspects of food and beverage service are provided to the highest standard in a timely manner.Key...


  • Oxford, Oxfordshire, United Kingdom COREcruitment International Full time

    About COREcruitment International:We are excited to partner with a leading food service brand renowned for its excellence in the QSR sector, offering a vibrant workplace culture.We are in search of an Assistant Manager or Shift Supervisor with experience in a high-volume food retail environment.This role presents a fantastic opportunity to become part of a...


  • Oxford, Oxfordshire, United Kingdom mowgli street food Full time

    We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Mowgli Street Food.About MowgliMowgli Street Food is a rapidly growing restaurant chain that has been recognized as one of the 'Best Companies' to work for in the UK. We are committed to delivering exceptional service and providing a great work-life balance for our...


  • Oxford, Oxfordshire, United Kingdom Thomas Franks Ltd Full time

    Position OverviewWe are seeking a skilled Food Services Supervisor to oversee the culinary operations at our esteemed educational institution. This role is pivotal in ensuring that our dining services meet the highest standards of quality and satisfaction for our community.Key ResponsibilitiesLeadership: Direct and inspire the catering team to deliver...


  • Oxford, Alabama, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Summary:We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Hawkwell House Hotel Oxford. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service and driving revenue growth.Key...


  • Oxford, Alabama, United Kingdom Hawkwell House Hotel Oxford Full time

    Job Summary:We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Hawkwell House Hotel Oxford. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food and beverage outlets, ensuring exceptional customer service and driving revenue growth.Key...


  • Oxford, Oxfordshire, United Kingdom Rohan Full time

    Join Our Team as an Assistant Retail Manager in the Outdoor SectorWe are looking for an enthusiastic individual with proven Retail Management expertise to become a part of our team in the outdoor sector. The perfect candidate will have a love for exploration and outstanding customer service abilities. If you demonstrate strong organizational skills,...

  • Production Manager

    3 days ago


    Oxford, Oxfordshire, United Kingdom Michael Page Engineering & Manufacturing Full time

    Job SummaryMichael Page Engineering & Manufacturing is seeking a highly skilled Production Manager to join our team. As a Production Manager, you will be responsible for leading a team in operational success and driving manufacturing excellence across the operation.Key ResponsibilitiesManage and monitor the output of your teams and the overall output across...

  • Production Manager

    2 days ago


    Oxford, Oxfordshire, United Kingdom Michael Page Engineering & Manufacturing Full time

    Job SummaryMichael Page Engineering & Manufacturing is seeking a highly skilled Production Manager to join our team. As a Production Manager, you will be responsible for leading a team in operational success and driving manufacturing excellence across the operation.Key ResponsibilitiesManage and monitor the output of your teams and the overall output across...


  • Oxford, Oxfordshire, United Kingdom Cucina IFG Full time £21,524

    Are you seeking a rewarding opportunity in the food service industry? Look no further! Below, you will find all the essential details regarding this position. At Cucina IFG, a recognized leader in catering for the educational sector, we are in search of individuals who are passionate about delivering exceptional service, high-quality meals, and making a...


  • Oxford, United Kingdom MERCURE Full time

    Job DescriptionOur mission at Mercure Oxford Hawkwell House is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for you!As part of our team you can have:Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C...