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Retail Food Safety Manager

2 months ago

Oxford, United Kingdom Greggs Full time
Retail Food Safety Manager

We have a fantastic opportunity to join the Technical Team at Greggs as a Retail Food Safety Manager based in but not limited to, Oxford and surrounding areas.

We can offer you:

  • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
  • Management Bonus Scheme which is worth up to 10% of your salary
  • Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
  • Private Medical Insurance which is free for you and subsidised for your dependants
  • Permanent Health Insurance which is a replacement income scheme
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
  • Defined contribution management pension scheme
  • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
  • Colleague discount, up to 50% off our own-produced products
  • Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
  • Career progression and learning and development
  • Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
  • Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
  • Cycle to Work scheme
  • A company who cares about our communities; the environment and being a better business Click here to read about The Greggs Pledge
  • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

  • Management Grade A + company car
  • 40 hours per week, Monday to Friday with weekend working on a rotational basis
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is the South, based in but not limited to, Oxford and surrounding areas. You will be part of an effective team of Retail Food Safety Managers responsible for ensuring high standards are maintained and current systems are challenged and developed.
  • You will be expected to build strong relationships across multiple internal and external stakeholders and work closely with the Retail Teams.
  • The role will involve regular travel, and overnight stays to other parts of the country will also be required. Therefore, flexibility and a full clean driving licence is essential.
  • Reporting to the Food Safety & Regulatory Affairs Technical Manager you will join our Technical Team within Central Food Safety, and support the management and development of food safety and quality management systems in retail, as well as providing both on-site and remote food safety advice and support to our Retail Teams and other stakeholders.

What you'll do

  • Ensure Food Safety Training is up to date and work with the Learning & Development Team to ensure this is trained out to team members.
  • Work with relevant departments on retail/ marketing-based initiatives/activities to ensure they are food safe.
  • Ensure that significant customer complaints are managed centrally, investigated appropriately, with root cause identified, all within deadlines.
  • Manage food safety incidents, including the review of CCTV, to ensure appropriate corrective actions are implemented.
  • Implement and provide feedback on food safety changes and initiatives.
  • Contribute to Retail HACCP teams; reviewing, updating and maintaining HACCP systems and procedures.
  • Collect, trend and communicate KPI data to schedule
  • Lead and contribute to the management and development of food safety and quality management systems.
  • Liaise with the Regional Technical Managers and Retail teams to ensure customer complaints are handled and completed correctly
  • Take responsibility for raising the standards of hygiene and microbiological performance by providing in-shop support
  • Liaise with Local Authority representatives to provide problem resolution
  • Investigate and monitor food safety non-compliance and incidents

About you

We are looking for individuals who are driven, and can demonstrate:

  • A Degree or HNC level education in a Food Science based subject
  • HACCP Level 3 and Food Safety Level 3 qualifications
  • Minimum of 1 to 2 years experience working in a technical based food safety role in a production or retail background
  • Proven experience in investigations and internal audits with strong attention to detail
  • Proven experience of leadership, decision making and report writing
  • A result focused approach with excellent communication skills and the ability to influence others
  • Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
  • Are supportive of an inclusive culture - recognising and valuing that difference is good
  • Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey

About Greggs

Here at Greggs, we love what we do, and we have fun What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.