Client Services Manager

3 weeks ago

london city of london, United Kingdom WeAreAspire Full time

Would you like to join a growing performance agency known for delivering innovative strategy, storytelling, and results? The agency partners with a range of exciting clients, helping clients unlock the power of paid media, content and social to drive real results. This is a fantastic opportunity as the Client Services Manager to work in a collaborative, creative, and data-led environment where you'll have the autonomy to manage your own clients, influence strategy, and see campaigns through from lead generation to long-term customer retention. You'll be managing a portfolio of clients, taking ownership of relationships and campaign management across Paid Search , SEO , Paid Social, and Organic social . Responsibilities: Lead day-to-day client communications, building strong and trusted relationships with PPC and Paid Social clients. Support the PPC, Paid Social and SEO specialists with account management, client leadership and digital strategy recommendations. Back up campaign and strategic recommendations with data, insights, and industry knowledge. Spot opportunities to improve performance across the full customer journey - not just the point of lead generation. Spot opportunities to up-sell and cross-sell to existing and new clients. Collaborate with the wider creative agency to deliver integrated campaigns. The Candidate: 2+ years plus agency experience working in a client service team Experienced in providing PPC and Paid Social strategies and recommendations to clients Naturally inquisitive, proactive, and collaborative Brings energy and enthusiasm, someone who wants to make an impact in a small but driven team Comfortable with the occasional extra push to get great results over the line We Are Aspire Ltd are a Disability Confident Commited employer

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