Customer Service Advisor
3 weeks ago
£22000 Salary (with monthly bonus)
Cheadle
Mon-Fri (1 in 2 Saturdays with day off in Lieu)
To support a seamless, customer focused car buying experience.
The purpose of the Customer Service Executive is to support the Personal Car Buyers and Customers with the administration of the entire car buying process, including after care customer service. The role is essential to support the Customer through the car-buying journey and aims to ensure a high level of customer and dealer satisfaction.
Main Duties
The main duties in the role of a Customer Service Executive include but are not limited to;
* Checking and submitting of all relevant finance documents and additional supporting information required;
* Ensuring a timely and efficient handover to the Car Collection Team;
* Communication proactively with the Customer and Dealers to maintain excellent stakeholder service levels;
* Gather customer testimonials and photographs for every successful purchase;
* Support customers with any issues that may arise post purchase;
Day to day:
* The hours of work are Monday to Thursday 9am to 6pm, Friday and Saturday 9am-5pm. Weekly hours are worked on a rota basis - a flexible and can do attitude is required at all times;
* Weekends and Bank holidays are to be worked. If you do work a weekend or Bank holiday time off in the week will be given
* Office working is required due to regulatory requirements.
Person Specification:
* Must have excellent organisation skills;
* Have excellent communication skills both written and verbally;
* Have the ability to take ownership of tasks in a timely manner;
* To be passionate and motivated for the business and yourself.
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy
-
Customer Service Advisor
4 weeks ago
Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time**Customer Service Advisor(s)** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times. The position requires a...
-
Customer Service Advisor
4 weeks ago
Borough of Halton, United Kingdom PHOENIX Healthcare Distribution Limited Full time**Customer Service Advisor** **37.5 hours a week** **Runcorn, Cheshire** **£21,853** The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service...
-
Senior Customer Service Advisor
4 weeks ago
Cheadle, United Kingdom Time Recruitment Full timeSenior Customer Service Advisor £25K plus yearly bonus Cheadle Parking I am looking to speak to anyone with 2 years customer service experience who is looking to take that all important next step in their career. My client, based in Cheadle, is looking to add some more experience to their young department by by introducing an experienced Senior Customer...
-
Customer Service Advisor
5 days ago
Stockport, United Kingdom Essential Personnel Full time**Customer Services** Our chemical company is recruiting an **Customer services advisor** to work at their site in **Cheadle Hulme, Stockport** In your role as Customer Services Representative you will be customers receive their orders in a timely manner. **Duties Include**: - Taking incoming product orders - Generating and following up on quotations -...
-
Customer Service Advisor
4 weeks ago
Stockport, United Kingdom CB Staffing Group Full time**Job Description: Customer Service Advisor** **Key Responsibilities**: - Resolving customer complaints and issues promptly and effectively. - Maintaining accurate records of customer interactions and transactions. - Liaising with other departments to ensure customer satisfaction. - Providing product and service information to customers. - Identifying and...
-
Customer Service Advisors
4 weeks ago
Cheadle, United Kingdom Blue Arrow Full timeWe are currently recruiting for several Customer Service Advisors - these roles are fully remote. **Role**: Customer Service Advisors **Location**: Remote **Salary**: £9.68 p/h (PAYE) 6 months Fixed Term Contract (potential to go permanent) **Start Date**: 6th March 2023 **About the role**: Summer is coming! And with that is the holiday season! Over...
-
Customer Service Advisor
4 weeks ago
Cheadle, United Kingdom IMS EURO LTD Full timeCustomer Service Advisors are accountable for a range of customer service and satisfaction targets: - Accurate and speedy order processing. - Discrepancy resolution. - Product promotion. - Call answering KPI’s - SLA with existing Customers - Ensuring all orders and calls are processed quickly and efficiently and the flow rate of orders is clearly...
-
Customer Service Advisor
3 weeks ago
Stockport, United Kingdom Bridge of Hope Full timeThe Recruitment Co are recruiting for an experienced Customer Service Advisors in Stockport SK3 based in their offices working with a friendly team. Duties will include: - Tracking parcels and lost orders - Answering phone calls - Dealing with subscriptions Replying on social media ( comments, messages etc) Shift: 9.30-7pm, Monday - Friday Pay:...
-
Service Advisor
2 weeks ago
Stockport, United Kingdom Holt Recruitment Ltd Full timeService Advisor– Main Dealership –Stockport Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Stockport Basic salary - £28,500 OTE - £36,000 Hours – 8am to 6pm 5 days a week Saturday rota 8am to 1pm (1 in 3) Key role and responsibilities for...
-
Service Advisor
3 weeks ago
Stockport, United Kingdom Holt Recruitment Ltd Full timeService Advisor– Main Dealership –StockportOur client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in StockportBasic salary - £28,500OTE - £36,000Hours – 8am to 6pm5 days a weekSaturday rota 8am to 1pm (1 in 3)Key role and responsibilities for this...
-
Customer Service Advisor
4 weeks ago
Stockport, United Kingdom St John Ambulance Full time**What's involved**: **Department**: Sales & Customer Service **Salary**: £21,500 **About the Role** This is a fantastic opportunity to become a customer service advisor within St John Ambulance. If you are passionate about customer service, we would love to hear from you. Please see the job description for more detail (this can be viewed on our website...
-
Service Advisor
5 days ago
Stockport, United Kingdom The Solution Automotive Recruitment Full timeJob reference number- PA1593R3- Job Type- Full time- Location- Stockport, Greater Manchester, England- Salary- £24865-£28365 per annum**Job description**: **Service Advisor - Stockport** Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join the team As a Service Advisor, you will be the...
-
Customer Service Advisor
2 days ago
Stockport, United Kingdom St John Ambulance Full time**What's involved**: **Department**: Sales & Customer Service **Salary**: £20,000 (7.5% pay increase in March 2023) **About the Role** This is a fantastic opportunity to become a customer service advisor within St John Ambulance. If you are passionate about customer service, we would love to hear from you. Please see the job description for more detail...
-
Customer Service Advisor
4 weeks ago
Stockport, United Kingdom St John Ambulance Full time**What's involved**: **Department**: Sales & Customer Service **Salary**: £21,500 **About the Role** This is a fantastic opportunity to become a customer service advisor within St John Ambulance. If you are passionate about customer service, we would love to hear from you. Please see the job description for more detail (this can be viewed on our website...
-
Customer Service Advisor
2 days ago
Stockport, United Kingdom Lloyds Banking Group Full timeEnd Date Salary Range Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary Customer Service Advisor **Job Description**: Transport Customer Services is a key part of Consumer Lending, the largest division in Lloyds Banking Group. We help our customers by fulfilling their mobility needs through both the Lex...
-
Customer Service Advisor
2 weeks ago
Metropolitan Borough of Gateshead, United Kingdom Novax Recruitment Ltd Full timeJob Title: Customer Service Advisor - Housing Location: GatesheadPay Rate: £15 Umbrella P/H Job Type: Full Time Contract - Office BasedThe RoleTo be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standardsTo accurately process and reconcile income in line with the Council's...
-
Customer Service Advisor
7 days ago
Stockport, United Kingdom Vitality Full timeCustomer Service Advisor - Member Care
-
Service Advisor
4 weeks ago
Stockport, United Kingdom Matt Burton Full timeMBA are looking for a Service Advisor to work out of our client's prestigious Automotive Retail Centre in Stockport. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes across...
-
Senior Service Advisor
3 weeks ago
Stockport, United Kingdom Stratstone Porsche Full time**Senior Service Advisor** **Stratstone Porsche Stockport** **Salary of £26,880 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can you...
-
Customer Service Advisor-member Servicing
4 weeks ago
Stockport, United Kingdom Vitality Full timeOverall Job Purpose Are you one of those people who loves to help others out and problem solve? Congratulations - we’ve got the ideal home for your skills! As a Customer Service Advisor in our Member Servicing team, you’ll be there to help customers with all their queries and questions. Our team gives you the opportunity to learn about all our products...