Operations Manager

3 weeks ago

Rochdale, United Kingdom Enferm Full time
Reporting Line: Director
Job Objective
Facilitating the Director in daily organisational leadership and offering effective strategic direction to my client on a daily basis. Supporting managers in delivering services that foster positive outcomes for children and young individuals in our care, aligned with legal frameworks, governmental guidelines, regulations, company policies, and the ethos of Therapeutic Parenting.
Taking the lead in decision-making and management of referrals and placements within residential provisions, alongside collaborating with partners to devise mutually agreed plans for a cohesive service approach for children and young people.
Ensuring sustained high-quality care standards, supporting registered and home managers to maintain homes to a minimum of OFSTED GOOD rating and compliance with regulations consistently.
Assuming overall responsibility for my clients homes and management personnel.
Roles & Responsibilities
1.
Overseeing the quality of care in designated homes and supervising individual care planning for all young people under care.
2.
Maintaining a physical presence at each designated home to support Registered Managers, Support Teams, and Young People.
3.
Providing regular reports to the Director on each designated provision to ensure alignment with its Statement of Purpose, function, and adherence to my cleint's ethos.
4.
Ensuring compliance with Children's Homes Regulations 2015 and Care Standards, SCCIF, and monitoring Regulation 44 and Regulation 45 Inspections.
5.
Preparing provisions adequately for regular Ofsted inspections, ensuring Homes/Registered Managers are well-versed with SCIFF and capable of leading inspections and making informed decisions.
6.
Mentoring and monitoring Homes/Registered Managers, conducting regular formal documented supervisions, fostering professional growth, and identifying training needs to meet objectives.
7.
Ensuring financial budgets are appropriate and compliant with regulations, Ofsted requirements, and local authority placement contracts to maintain profitability and financial fitness of all homes.
8.
Safeguarding young people in Children’s Homes in accordance with Working Together to Safeguard Children 2018, Children's Regulations 2015, company policies, procedures, and SCIFF, providing safeguarding lead support to homes' registered/homes managers.
9.
Promoting high standards of professional practice, encouraging appropriate training & development for Homes/Managers, implementing Performance Management programmes, and formulating Learning and Development Plans.
10.
Maintaining current and suitable electronic and paper administration systems, ensuring accurate record-keeping and timely data provision, compliant with GDPR 2018.
11.
Cultivating a healthy and safe environment for all employees, embedding the organisational ethos into staff working practices.
12.
Participating in staff appointments, ensuring adherence to my client's recruitment and selection procedures, overseeing induction, discipline, capability, and grievance procedures compliant with Employment law, Children’s Homes Regulations 2015, and company policies.
13.
Contributing to projects and initiatives for organisational growth, service expansion, and development.
14.
Establishing and maintaining positive working relationships with placing authorities and commissioners.
15.
Ensuring managers prioritize young people’s needs through effective communication and participation in line with therapeutic parenting principles.
16.
Participating in meetings and training events for continuous professional development.
Please Note
The incumbent is expected to continually develop in their role. Given the nature of work with my client, tasks and responsibilities may vary and be unpredictable. Staff are expected to work flexibly, undertaking additional duties within their level of responsibility to cover unforeseen circumstances or changes in work.
Equal Opportunities
The company is committed to achieving equality of opportunity in service delivery and employment arrangements. All employees/consultants are expected to understand and promote our policies in their work.
Experience
• Minimum of 5 years’ residential experience, with 3 years at Registered Manager level or above, demonstrating "Good" or "Outstanding" Ofsted grades and improving service quality.
• 1 year of Senior Management experience.
• Experience in leading disciplinary and grievance procedures.
• Experience in restructuring and developing a workforce.
• Profound knowledge of governing legislation, procedures, and best practices in caring for looked-after children.
• Willingness to enhance knowledge through ongoing training.
Qualifications
• QCF Level 5 in Leadership and Management for Children’s Residential Services, with experience in line managing registered managers.
• Experience in business growth and service development.
• Desirable: CIM Level 7 Diploma in Strategic Leadership and Management, CIPD Level 7 in Human Resource Management

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