Head of Shared Service Centre

2 weeks ago


Chipping Sodbury, United Kingdom Heidelberg Materials UK Full time
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 3,500 people and operating around 280 manufacturing sites in the UK.
We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.
Our Chipping Sodbury office is close proximity to yate the market town boasts many attractions. Our offices are nestled Chipping Sodbury, nestled within Yate in the heart of rural surroundings, provides an idyllic setting for a workspace. Its proximity to both the M4 and M5 ensures easy connectivity and convenience. This blend of tranquility and accessibility makes it an excellent choice for any working environment with free parking and onsite cafe
Head of Shared Service Centre - A key member of the SSC senior leadership team, with operational responsibility for all UK departments not incorporated under the International Business Service Centre
Line responsibility for Accounting and Reporting, Employee Services (including payroll) and Customer Accounts
Responsible for management of the IBSC service levels
Responsible for ensuring that the SSC strategy and service focus is aligned to the UK business expectations
* Liaise with the UK executive leadership team and senior managers to understand the current and future needs for each department
* Provide an open and transparent dedicated point of contact within the SSC for the UK management team to discuss service levels or raise issues.
* Operate as the final point of escalation for all in-scope departments, providing excellent relationship and stakeholder management
* Chair regular service level meetings with senior leadership to share KPI performance, and agree actions across both the SSC and the business which will optimise processes.
* Set the departmental strategy for each in-scope department to ensure that the business needs are met
* Manage FTE and cost budgets within agreed parameters, including meeting any efficiency targets
* Provide leadership and coaching to the relevant department heads to ensure that they reach their full potential
* Challenge processes and habits to ensure that end to end efficiencies are captured, without detriment to the workload in the operational business
* Motivate and enthuse a large team ranging from administrators to post qualified accountants, ensuring high productivity and accuracy, within a positive and engaging culture.
* Represent the views and needs of the UK business at any cross-centre strategy setting or prioritisation forums
* Overall responsibility for SSC management of external audit process
* Take lead in supporting cash management and cash forecasting
* Support ESG reporting
What’s on Offer:
Salary £80,000 plus & bonus
Company Car
Location Chipping Sodbury
Hours 40
• Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
• Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
• Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
• Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
• Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
• Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover

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