IT Service Delivery Manager
1 month ago
You will be required to go in the office 1 day per week and the other will be remote.
Job Description:
To manage contracts with third-party suppliers, fully understanding the service provided and ensuring that these achieve value for money and that any supplier performance issues are successfully identified and addressed or mitigated.
To review and update the suite of IT Policies.
To be the budget holder for IT, leading on budget setting and quarterly forecasting.
To be the business continuity lead for IT, ensuring there is a clear policy in place and that any business-critical incidents are managed professionally, minimising downtime.
To develop and lead an internal communication plan for IT to ensure key messages are landed with staff.
To own the content of all IT pages on the intranet to create and maintain a professional online presence for the team
Management of mobile devices and maintenance/administration of the BT One Phone portal.
IT induction for new starters
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