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Shipping Document Controller
3 months ago
Job Role:
To ensure that appropriate and accurate documentation is prepared and available to send to the customers or the bank with the documents stored in accordance with the current retention policy. Main Duties:
Monitor dispatches from the previous day to prioritise workload
Track daily flight and vessel departures and work closely with Kuehne & Nagle to ensure no documentation is late or incorrect
Match up original documents to the relevant files. Once completed send to Bank or the Customer
Log the documentation processes on the Shipping Documents spreadsheet and monitoring each shipment to ensure that documents are not late
Preparing Bank or Open Terms/CIA documentation for countries in the Middle East and Africa the next working day after an order is dispatched and sending copies to the Agent or Customer. Providing any outstanding copy documents required via email to the Agent or Customer i.e. Airway Bills, Bill of Ladings and Certified/Legalised documents to enable customers to start their pre-customs clearance.
Check all documentation received against the Packing Instructions, ensuring all documents are correct, with any errors being identified in a timely manner to avoid any delays to the customers.
Ensure all documents are received by Kuehne & Nagle within the agree time frame
Monitor and check daily tracking numbers for all original documents and send to the Agent or customer
Assist with all enquiries from Customers and Agents via email and telephone
Investigate with Agents and Customers when amendments are requested to documentation and revise any documents if required
Raise DHL shipment for all Open terms/CIA documentation
Liaise with company in China regarding the documentation/shipment for Pakistan orders dispatched from China
Raising Cargo X documentation and submitting to portal
Support Customer Care Co-ordinatotrs with documentation related tasks If you are interested please apply directly or contact Tom Kurczab at Premier Recruitment Group
